Staff Software Engineer, Backend - Commerce Platform

Join Tech @ Ro to build the future of healthcare, from the ground up! At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients. We’re building a new system. One where the patient is in control. One designed from scratch for the digital age. At Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients. …and we’re just getting started. As part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to: Solve complex, high-concurrency problems across a full-stack platform Build and ship quickly with tight feedback loops and real-world impact Own systems end-to-end, from architecture to production performance Work alongside experienced operators, technical leaders, and clinicians Help define how modern healthcare should be delivered We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it. If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.

The Role We are looking for a Staff Software Engineer to join the Commerce Platform team at Ro. In this role, you will operate as a technical leader, mentor, and architect — helping shape the future of our platform and driving the delivery of financial systems that power how healthcare is accessed and sustained.

You will partner closely with other engineers, product managers, designers, and cross-functional leads to define and deliver technical roadmaps that balance immediate product needs with long-term technical stability, scalability, and maintainability. As a Staff Engineer, you will not only design and build robust distributed systems but also mentor engineers, influence engineering culture, and play a key role in technical decision-making.

If you thrive in complex problem spaces, enjoy shaping technical direction at scale, and are motivated by the opportunity to improve healthcare through technology, we’d love to hear from you.

Build robust, and scalable backend capabilities using Python and FastAPI, supporting critical commerce domains like payments, pricing, and invoicing

Lead cross-functional technical efforts — collaborating closely with product managers, designers, and engineers from adjacent teams to ensure alignment and technical integrity across boundaries

Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization

Define and maintain SLIs/SLOs in collaboration with product, infra and other development teams

Participate in on-call rotations to ensure reliability of commerce systems

7 - 10+ years professional backend software development experience

Proficient in Python (preferred - we have some language flexibility!), relational databases, and frameworks like Django or FastAPI, with hands-on experience in metrics instrumentation and data-driven performance tuning using tools like Datadog

Proven experience building and maintaining high-scale backend systems, ideally in commerce, fintech, or healthcare settings

Deep understanding of distributed systems—data consistency, communication patterns, and service boundaries—backed by hands-on experience building and maintaining high-traffic production systems.

Excellent communication skills and the ability to lead cross-functional technical projects

A sharp focus on quality and risk—you move with urgency while safeguarding against issues like double charges, misbilling, or inconsistent payment states

Experience in telehealth or other highly regulated industries

Deep familiarity with breaking down monolithic systems into well-defined domains

Full medical, dental, and vision insurance + OneMedical membership

Healthcare and Dependent Care FSA

401(k) with company match

Flexible PTOWellbeing + Learning & Growth reimbursements

Paid parental leave + Fertility benefits

Pet insuranceStudent loan refinancing

Virtual resources for mindfulness, counseling, and fitness

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