Strategic Consultant

  About AvePoint:    Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com .   At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you!   As a Strategic Consultant, you are a key technical consultant/architect on AvePoint’s solutions and services engagements with our clients both remotely and on-site. This role will evaluate, manage and deliver on projects that accelerate customer adoption of their Microsoft investments.     Your responsibilities will include:   Serving as the technical lead and consultant for the delivery of services engagements ranging from management, migration and protection of Microsoft 365 and SharePoint through the implementation of AvePoint tools and solutions   Architecting, configuring, and deploying enterprise implementations for the AvePoint product line and the Microsoft technology stack, including next generation product stack   Offer expert guidance on AvePoint and associated Cloud technologies.   Delivering training sessions to customers through web-based conferences or onsite at customer’s location   Implementing proposed technical strategies and solutions to satisfy customers’ business needs   Acting as the customer advocate and liaison for product management and development   Compiling technical documentation of projects and implementations as well as service deliverables   Effectively and accurately setting client expectations and deliverables   Playing the role of an the ground technical resource by providing technical support, product demonstration, and/or solution consultation   Proposing and/or designing technical solutions, which include creating prototypes and proofs of concept to assist the product selection process   Providing validation and readiness of AvePoint products against technical and business requirements   Servicing various technical projects for internal purposes   Advancing internal-QA and Scenario testing with virtualized infrastructures and technologies   Success Metrics include, but are not limited to the candidate’s ability to:   Project and explain ROI   Project and explain the Business Value delivered   Project and explain the Rate of Change   Drive Service Delivery Success Manage Stakeholder Engagement    Drive Customer Experience   Guarantee End User Satisfaction   Monitor Technical Debt Index   Balance speed, value and quality     OK, I'm interested... is this the job for me?     We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.     As a Strategic Consultant, you are someone who loves working as a consultant on software delivery projects with external customers. Ideal candidates should enterprise level expertise of SharePoint, Microsoft 365 and relevant services.     Other qualities you’ll need to be a fit for this role include:   6+ years of experience in architectural design and development with a focus on planning, deploying or supporting enterprise level Microsoft 365 and Azure applications   Solid understanding of Microsoft 365, Azure, and SharePoint services architecture, components, and configuration differences for all versions   Experience in managing and running projects such as digital transformation, change management, system migrations, consolidation, and deployment   Experience with programming constructs, business logic development, information architecture, and taxonomy strategies supporting web services in a SharePoint/.NET environment   Expert in leading workshops including IT governance and information governance & compliance strategy topics for enterprise level SharePoint implementations   Working knowledge of TCP/IP, DHCP, DNS, Active Directory, DNS, SMTP, and DHCP technologies   Understanding of IT governance and compliance standards such as ITIL and COBIT   Working technical knowledge of current software protocols and Internet standards   Must be self-motivated with the ability to set and meet deadlines on multiple projects without frequent supervision   Effective oral and written communication skills with exceptional customer service skills, including the ability to interact professionally with a diverse group of customers   Excellent technical writing skills and proven track record of composing guides, testing documents, technical outlines and schematics     Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice .

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