Overview
The Role: We are looking for passionate and self-motivated professionals to join our Partner Relations Manager team.
Full job description
About The Role
The Role: We are looking for passionate and self-motivated professionals to join our Partner Relations Manager team.
The Main Responsibilities Of The Position Include:
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Develop and implement Partner retention strategies as per the Company’s overall strategy to enhance loyalty and maximise lifetime value
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Act as the main contact for Partners, fostering strong relationships through personalised support
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Monitor Partners’ satisfaction, gather and utilise relevant feedback to improve experiences and tailor initiatives accordingly
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Analyse Partners’ behavior to uncover opportunities for upselling and customisation of products and services
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Stay up to date on Company’s products and marketing promotions and communicate them effectively to Partners
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Communicate ideas and suggestions for platform improvements to the Business Development teams
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Stay informed about industry trends, competitive landscape and best practices in Partner retention, continuously seeking opportunities to improve the Company’s retention efforts
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Undertake any other relevant task as assigned
Main Requirements:
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Bachelor degree in a business-related field
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At least 2 years of experience in a similar position
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Relevant experience in the financial services sector is a definite plus
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Fluent Swahili speaker with excellent oral and written skills in English
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Ability to build and maintain excellent business relationships
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Strong interpersonal and communication skills
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Target-oriented and resourceful
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Ability to work autonomously and under pressure
Benefit From:
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Attractive remuneration package
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Intellectually stimulating work environment
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Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
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Let’s Connect – Intro Chat with Talent Acquisition
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Deep Dive – First Interview with Your Future Team
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Bring It to Life – Role-Specific Take-Home Task
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Final Connection – Final Interview
Additional information
All applications will be treated with strict confidentiality!
Requirements & qualifications
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Bachelor degree in a business-related field
-
At least 2 years of experience in a similar position
-
Relevant experience in the financial services sector is a definite plus
-
Fluent Swahili speaker with excellent oral and written skills in English
-
Ability to build and maintain excellent business relationships
-
Strong interpersonal and communication skills
-
Target-oriented and resourceful
-
Ability to work autonomously and under pressure
-
Let’s Connect – Intro Chat with Talent Acquisition
-
Deep Dive – First Interview with Your Future Team
-
Bring It to Life – Role-Specific Take-Home Task
-
Final Connection – Final Interview
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Verification notes
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