Table Games Floor Supervisor

About the company

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Full job description

Oversee table games and team members to ensure that the safety, integrity, security

and Company and regulatory policies/procedures of the above are upheld. Supervise,

coach, and support dealers. Maintain superior customer service by identifying,

cultivating and improving the established player base working towards a positive

Company image whenever possible.

• Stand and circulate throughout assigned area.

• Possess thorough knowledge of games assigned to supervise.

• Calculate all payoffs.

• Understand and monitor compliance with gaming regulations, company policies and

procedures.

• Operate computer to access credit line, issue credit.

• Maintain positive customer relations, evaluate play, and extend complimentary

services when appropriate.

• Direct and supervise dealers in assigned area.

• Evaluate designated team members’ performance on a yearly basis.

• Monitor changes of cards and dice; inspect new equipment before allowing into

play.

• Resolve customer complaints or refer to Shift Manager when appropriate

Qualifications and requirements

• Must be 21 years of age.

• Must have thorough knowledge of all games on the casino floor, gaming regulations

and company policies.

• Must have excellent communication and customer service skills.

• Must be able to obtain/maintain any necessary certifications and/or licenses.

Additional information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

• Must be 21 years of age.

• Must have thorough knowledge of all games on the casino floor, gaming regulations

and company policies.

• Must have excellent communication and customer service skills.

• Must be able to obtain/maintain any necessary certifications and/or licenses.

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