Technical Account Manager

Location : Milan - hybrid We Are : RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. Founded in 2012 and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients. In 2026, RTB House launched rtb.com, a self-service platform specifically designed to allow small and medium-sized businesses and agencies to deploy auto-built creatives and maximize performance on any budget. You Will : Plan the proper initial setup of campaigns based on customers’ needs; Execute the setup, optimization, debugging and monitoring of online campaigns; Actively respond to escalations relating to integration issues, discrepancies, Brand Safety etc.; Generate and interpret reporting that yields competitive insights for clients;  Assist with the requests received through our ticketing system such as Jira; Consult and propose optimization solutions for processes in order to achieve both internal and external goals;  Work closely with internal and external customers to deliver customized implementation plans as well as ensure the best possible strategy for client success.   Desired Experience :   At least 3-4 years in digital marketing technical account management in programmatic/retargeting/campaign management, experience with large clients; Excellent analytical skills; Practical knowledge of Microsoft Excel / Google Sheet; Excellent communication skills; fluency in English and Italian is a must;  Knowledge and understanding of digital campaigns’ abbreviations, such as ROI, CPC, and SSP, DSP are important; Technical skills involving browser developer tools, JS, HTML, XML, CSV/TCV and Google Tag Manager; Experience in working with Google Analytics 4 or equivalent tool is a plus; Awareness of differences between performance and branding-oriented campaigns is a plus; Experience in troubleshooting technical issues is a plus. We Offer : A unique opportunity to join a creative, dynamic company in online advertising! Founded in 2012, the RTB House team comprises 1000+ specialists in over 30 locations around the world. It serves more than 3,000 campaigns for clients across the EMEA, APAC, and Americas regions; Our Italian office was established in 2019 and we now boast more than 70 clients in a continuously expanding team. Become a part of the most exciting success stories in the Ad Tech industry; Competitive salary package; Flexible working arrangements; ensuring a real work-life balance; An amazing onboarding process to make sure you are equipped with all the necessary knowledge and tools to excel; Work in a truly international environment with the best people in one of the fastest-growing segments of online advertising; Numerous opportunities to build your own path of self-development; Unique learning opportunities from commercial and HQ business support teams; Frequent teambuilding events and trips away! Work in a truly international environment with dynamic people in one of the fastest-growing segments of online advertising! Apply now! You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it. The salary range for this position is €40.000 – € 45.000 gross per year, determined on the basis of objective and gender-neutral criteria. This position is governed by the National Collective Bargaining Agreement (CCNL) for the Commerce Sector - Confcommercio (CNEL H011) and is classified at the 1st level.    

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