Technical Operations Manager

Full Job Description

Antenna Group is a leading international content, media and entertainment organization, owning and operating a diverse portfolio of global media assets across a variety of platforms: Television, Pay TV, OTT, Radio, Cinema Exhibition, Digital, Music, Publishing and Education, throughout Europe, North America and Australia. Antenna Group is currently seeking, to cover the following position:

Technical Operations Manager

About the Role The Technical Operations Manager for antenna.gr Digital is a senior, hands-on leadership role responsible for ensuring the reliability, performance and scalability of all digital products and infrastructure. You will own the end-to-end technical operations of Greece's most-visited WebTV platform, coordinating cross-functional teams across engineering, DevOps, streaming infrastructure and QA to deliver a seamless user experience to millions of viewers every month.

Job Description

Platform & Infrastructure Management

• Own the availability, performance and stability of antenna.gr and all associated digital properties.
• Lead incident management: define SLAs/SLOs, drive rapid resolution and conduct thorough post-mortems.
• Oversee CDN strategy, video streaming pipelines and adaptive bitrate (ABR) delivery for live and on-demand content.
• Plan and execute infrastructure scaling to handle traffic spikes during major live broadcasts and news events.

Technical Leadership & Team Management

• Lead and develop a team of DevOps engineers, site reliability engineers (SREs) and technical operations specialists.

• Define and enforce engineering best practices: CI/CD pipelines, deployment procedures, change management and on-call protocols.

• Partner closely with product, development and editorial teams to align technical operations with business priorities.

• Recruit, mentor and evaluate technical staff; foster a culture of ownership, automation and continuous improvement.

Streaming & Content Delivery

• Manage live-streaming operations for ANT1 TV broadcasts, sports events (e.g., Formula 1) and breaking news.
• Collaborate with the broadcast engineering team to integrate OTT and traditional broadcast workflows.
• Monitor video quality metrics (buffering ratio, start-up time, error rate) and drive continuous improvements.
• Evaluate and implement third-party streaming technologies, CDN partners and monitoring tools.

Security, Compliance & Risk

• Ensure compliance with GDPR and Greek/EU data protection regulations across all digital platforms.
• Oversee DRM (Digital Rights Management) systems and content protection policies.
• Lead vulnerability management, security patching and disaster recovery planning.

Vendor & CDN Management

• Act as the primary technical point of contact for platform vendors, CDN providers and third-party technology partners.
• Lead commercial and technical negotiations with CDN vendors (e.g., Akamai, Cloudflare, Fastly) — evaluating contracts, SLAs and performance commitments.
• Manage vendor onboarding, performance reviews and escalations; maintain strong, productive relationships at both technical and account levels.
• Evaluate new vendor solutions and conduct PoCs (Proof of Concepts) to ensure the platform stays current with industry best practices.
• Collaborate with procurement and legal teams on vendor agreements, renewals and cost optimization.

Monitoring, Reporting & Cost Governance

• Define and maintain observability standards: logging, metrics, alerting and dashboards across all services.
• Prepare and present operational KPIs, uptime reports and infrastructure cost analyses to senior leadership.
• Drive cost optimization across cloud and CDN spend without compromising reliability or performance.

Requirements

• 5+ years of experience in Technical Operations, DevOps, or SRE, including 2+ years in a leadership role
• Bachelor's degree in Computer Science, Engineering, IT, or a related field
• Proven experience with OTT streaming, digital media, broadcasting, or high-traffic platforms
• Strong knowledge of cloud infrastructure, containers, IaC, and CI/CD pipelines
• Solid knowledge of video streaming technologies, CDNs, and content delivery optimization
• Experience with monitoring and observability platforms and troubleshooting production environments
• Familiarity with Strapi CMS and Google Cloud Platform is a plus
• Familiarity with TypeScript and NestJS — sufficient to review backend code, participate in technical discussions and liaise effectively with development teams
• Working knowledge of Python — for scripting, automation tasks and data pipeline understanding
• Appreciation of modern API design (REST, GraphQL) and headless CMS architectures is a strong plus
• Strong leadership, communication, project management, and Agile/Scrum skills
• Fluency in Greek and English, both written and spoken
• High ethical standards, fitting with the Values of Antenna Group

Benefits

• Competitive remuneration package
• Health and Life Insurance Plan
• Friendly and challenging working environment

After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.

The selected candidates will be invited to attend an initial interview and be informed about further steps. Please note that obtaining references might be part of the selection process.

All applications are considered as strictly confidential.

Qualifications And Requirements

Mid-Senior level

Mid-Senior level

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