Technical Program Management IC5

Full Job Description

Define and drive product strategy, roadmap, and long-term investment opportunities that deliver meaningful customer and business impact across AI-powered commerce experiences. Partner closely with Engineering, Applied Science, Data Science, Design, and Product Marketing teams to translate customer needs and business objectives into innovative product experiences and technical solutions. Lead end-to-end product development, from concept and requirements through launch and iteration, ensuring high-quality execution and measurable outcomes. Influence and align stakeholders across organizations, building consensus and driving decisions that accelerate product innovation at scale. Use customer insights, usability research, data, and performance metrics to identify opportunities, validate hypotheses, and continuously improve the product experience. Thrive in a fast-paced, customer-focused environment, balancing strategic thinking with execution excellence to deliver impactful products used by customers worldwide. Foster strong relationships with customers and partners, leveraging feedback and market insights to shape product direction and drive long-term success. Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development 3+ years of experience managing cross-functional and/or cross-team projects. These requirements include but are not limited to the following specialized security screenings: Bachelor's Degree AND 12+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience. Experience operating and supporting large-scale online services with significant customer and business impact. Experience with online advertising platforms, marketplaces, auction systems, search technologies, recommendation systems, commerce platforms, or other large-scale digital ecosystems. Experience leading incident response, root-cause investigations, post-incident reviews, and operational excellence initiatives. Experience building or improving observability, monitoring, anomaly detection, telemetry, or operational health frameworks. Experience working with machine learning, AI-powered systems, predictive analytics, or intelligent automation technologies. Demonstrated ability to influence engineering, product, and business leaders without direct authority. Track record of driving measurable improvements in reliability, operational excellence, customer experience, or business outcomes. 8+ years of experience leading complex cross-functional technical initiatives spanning multiple organizations. Experience analyzing large-scale datasets and using data to drive technical and business decisions. Hands-on experience with SQL, analytics platforms, telemetry systems, or business intelligence tools. Demonstrated ability to influence senior stakeholders and drive alignment across organizational boundaries. Solid written and verbal communication skills, including experience presenting to executive audiences. Proven ability to operate effectively in ambiguous, rapidly evolving environments.

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