Technical Specialist

Technical Specialist - Santiago, Chile   InterSystems has been active in Chile since 2007, and our TrakCare HIS solution is pivotal in changing the way healthcare is delivered in Chile and LATAM. Our TrakCare HIS solution is key to enabling better patient care, enabling efficiency, and reducing costs. It collects, processes, and stores clinical and administrative data.    In 2026, our InterSystems Chile Office operation will continue to grow, with customers from the private sector in Chile and LATAM. We are currently hiring Technical Specialists who will be based out of our Santiago office but who are willing and prepared to travel to where many of our current and prospective customers are based.   The Technical Specialist will be responsible for site-specific software development activities and will ensure that the software satisfies project specifications and is delivered and deployed in accordance with project requirements.   The Technical Specialist must be available to visit client sites (e.g., hospitals/laboratories) and implementation partners for technical support and/or to provide technical training. International travel may be required.   Responsibilities:   Liaise with clients or business analysts regarding ongoing enhancement requests   Liaise with clients or business analysts on any requests for new or modified reports   Advise and assist Project Managers during implementation   Manage the resolution of any outstanding acceptance issues before and after the project goes live   Develop and provide technical support for software customizations such as JavaScript, interfaces, reports, extracts, data migration, upgrades, and conversions   Provide technical support for troubleshooting and performance analysis for related areas   Support and testing of all InterSystems-related utilities, such as patching tools, version control tools, data migration tools, and print services   Production of technical documentation such as reference materials, installation instructions, user guides, knowledge-base articles, and specifications   Responsible for participating in on-site technical implementations   Responsible for participating in the 24-hour extended support period   Qualifications:   5 years of experience  Knowledge of web-oriented languages, including JavaScript and HTML   Knowledge of programming languages – like Java, C++, PHP or Python   Experience with SQL, data modeling, data analysis, and database methodologies   Well-versed in Internet / Intranet concepts   Experience in the integration of health information systems. Ideally, HL7 / FHIR framework experience   Ability to design and write technical documents   Proven ability to lead and deliver results as required within specific time frames   Experienced in client-focused interaction   Good presentation and communication skills   Ability to conduct training and develop training materials   Ability to work within a team in a multi-cultural environment and also independently with little supervision   Available for work outside of office hours and willingness to travel   Passion for learning new technologies and applications   Education & Training:   University degree or equivalent work experience   Experience with InterSystems technology and healthcare systems is highly desirable     Location: Ciudad Empresarial, Huechuraba     Esta oferta se enmarca en la Ley N°21.015 de Inclusión Laboral de Personas con Discapacidad. InterSystems promueve la igualdad de oportunidades y la no discriminación en todos sus procesos de reclutamiento y selección, asegurando procesos inclusivos y accesibles, en conformidad con la normativa laboral vigente en Chile. About InterSystems InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit  InterSystems.com .   AI Disclaimer InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information).  InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines . AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees. Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience.  AI tools and third-party transcription services must not be used during interviews or assessments. Please note that the use of wearable technology, including any AI-related tools or other technology-connected devices (such as META or Google smart glasses and/or wearables, and/or any similar devices), is   strictly prohibited   during the interview and screening process with InterSystems.  Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department   prior to attending or participating in any interview or screening process.

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