Overview
Microsoft is hiring a Technical Support Engineer in Taipei to diagnose and resolve complex customer issues across Microsoft technologies and cloud services.
Full job description
The official Microsoft posting describes a customer-facing technical support role that investigates complex incidents, collaborates across engineering and support teams, documents solutions and helps improve product and support quality. Microsoft lists three days per week in the office.
Requirements & qualifications
Microsoft lists a bachelor's degree in Computer Science, Information Technology or a related field plus at least one year of technical support, consulting or IT experience, or at least three years of equivalent experience. Fluent Mandarin and confident English are required.
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Verification notes
Verified on Microsoft's official careers page on 23 August 2026. Job ID 1970393556972494 was listed in Taipei and accepting applications on an ongoing basis until filled. The official title is Technical Support Engineer even though descriptive copy references senior support responsibilities. No salary or visa-sponsorship commitment was stated in the retrieved posting.
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