Technology Product Manager

Full Job Description

American College of Technology is seeking a highly motivated, analytical, and results-driven Technology Product Manager to lead the development, improvement, and growth of our digital products.

The successful candidate will be responsible for understanding users, market needs, business objectives, and technology capabilities, and turning them into effective digital products and services.

This role requires someone who can work across business, technology, users, content, operations, and growth to ensure that ACT Academy and ACT Jobs continuously deliver value and remain competitive in the market.

Key Responsibilities

• Own the overall product strategy, roadmap, and priorities for ACT Academy and ACT Jobs.
• Understand users' needs and identify opportunities to improve the platforms and services.
• Conduct market and competitor research to identify trends, gaps, and opportunities.
• Translate business and user requirements into clear product features and improvements.
• Work closely with developers, designers, content teams, management, and other stakeholders to deliver product initiatives.
• Define product requirements, user stories, workflows, and acceptance criteria.
• Prioritize features and improvements based on user value, business impact, technical feasibility, and available resources.
• Monitor product performance using relevant data, analytics, feedback, and KPIs.
• Identify problems in the user journey and develop solutions to improve user experience, engagement, retention, and conversion.
• Coordinate the launch and rollout of new features, services, and product initiatives.
• Continuously collect and analyze user feedback and turn insights into product improvements.
• Identify opportunities for new products, services, integrations, and revenue streams.
• Work with technology teams to ensure products are reliable, scalable, secure, and user-friendly.
• Coordinate product-related testing, quality assurance, releases, and improvements.
• Monitor relevant digital-platform, technology, AI, EdTech and HRTech trends.
• Explore and recommend appropriate AI tools, automation, integrations, and technologies that can improve the products.
• Work with marketing team to support product launches, campaigns, and user acquisition.
• Support partnerships and integrations with relevant organizations, employers, institutions, and technology providers.
• Prepare regular product performance reports and recommendations for management.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business, Management, Marketing, Engineering, or a related field.
• Minimum of 3 years Experience in product management, technology, digital platforms, project management, business analysis, or a related role.
• Strong understanding of digital products and technology platforms.
• Ability to understand both business requirements and technical concepts.
• Strong analytical and problem-solving skills.
• Strong communication and stakeholder-management skills.
• Ability to manage priorities, timelines, and multiple initiatives.
• Understanding of UX/UI and user-centered product development.
• Familiarity with product management tools and methodologies.
• Ability to work effectively with software developers and technical teams.
• Strong understanding of digital platforms, websites, mobile applications, and online services.

Additional Skills

Knowledge or experience in the following will be an advantage:

• Product analytics and KPI tracking
• Agile / Scrum methodologies
• UX/UI principles
• Web and mobile application development
• APIs and third-party integrations
• CRM and automation systems
• AI and generative AI tools
• SEO and digital marketing
• Social media and digital platforms
• EdTech / e-learning platforms
• Job boards / recruitment platforms
• Marketplace or two-sided platforms
• Business development and partnerships

Key Competencies

Product Strategy | User Experience | Technology Understanding | Business Development | Market Research | Data & Analytics | Project Management | Digital Platforms | Problem Solving | Stakeholder Management | Innovation & AI

What We Are Looking For

We are looking for a person who thinks beyond simply managing a website or platform.

You should be able to ask:

What do our users need? What problem are we solving? What should we build next? How can we make the product better? How will we measure success? How can technology create more value for users and the organization?

The ideal candidate is a builder, problem-solver, and strategic thinker who can connect technology with real-world user and business needs and take products from idea → planning → development → launch → measurement → continuous improvement.

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