Overview
IDT is hiring a hybrid Tier 1 VoIP Technical Support Representative in Guatemala City.
Full job description
The official posting lists Guatemala City Zone 4, hybrid work and a 5:00 a.m.–2:30 p.m. schedule with Friday and Saturday off.
Requirements & qualifications
The posting requires a high-school diploma and at least 85% English; basic networking and Linux knowledge is expected and one year of technical-support experience is preferred.
Tips for this job
Practical Job and Scholarship guidance. These tips do not replace official rules or create new eligibility requirements.
- Review the authoritative IDT posting before applying.
- Tailor the CV and application to the responsibilities and required skills stated on the official employer page.
- Use concrete evidence of relevant work, projects and measurable results rather than generic claims.
- Confirm location, work authorization, remote restrictions and sponsorship terms before applying.
- Apply through the original employer or official recruitment destination shown on this page.
Verification notes
Verified on IDT's current Lever role page on 2026-09-01. Unsupported salary, visa and deadline claims were omitted.
Job and Scholarship is the discovery and verification layer. Confirm eligibility, dates, salary/funding and application instructions on the original source before submitting anything.
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