Training Specialist

Job Summary Aspire is seeking a Training Specialist to deliver practical, engaging, and role-specific training that helps employees succeed across our human services, educational, clinical, administrative, and community-based programs. The Training Specialist partners with program leaders, schools, administrative teams, Quality Assurance,   People & Culture, Clinical Services, Operations, and other departments to assess training needs, develop effective learning solutions, and reinforce best practices in real-world work environments. This field-based role translates policies, systems, regulations, and quality standards into clear, practical training. The position requires strong facilitation skills, sound judgment, independent decision-making, and the ability to support adult learners with diverse roles and experience levels. Schedule & Pay Schedule: M - F 8:30am - 4:30pm Pay Rate: $45k - $55k Role: Salaried & Exempt Location: Must be located within commuting distance of Hamden, CT - Hybrid 3 times a week minimum Key Responsibilities Training Delivery and Facilitation p]:inline" data-streamdown="list-item"> Facilitate   required,   role-specific,   and   assigned   training   programs   across   Aspire   service   lines. p]:inline" data-streamdown="list-item"> Deliver   training   in   multiple   formats,   including   in-person,   virtual,   onsite,   and   small-group   sessions. p]:inline" data-streamdown="list-item"> Support   onboarding   programs   such   as   All   On   Board   and   other   new-hire   training   initiatives. p]:inline" data-streamdown="list-item"> Adapt   facilitation   methods   to   meet   the   needs   of   frontline,   clinical,   educational,   and   administrative   employees. p]:inline" data-streamdown="list-item"> Provide   coaching,   observational   feedback,   and   skill-building   support   to   employees   and   managers. p]:inline" data-streamdown="list-item"> Participate   in   agency-wide   learning   initiatives,   including   micro-trainings   during   community   meetings. p]:inline" data-streamdown="list-item"> This position will need to train to be a CT Investigator.  Field-Based Training and Practice Support p]:inline" data-streamdown="list-item"> Maintain   a   regular   presence   in   Aspire   programs,   schools,   offices,   and   team   environments. p]:inline" data-streamdown="list-item"> Deliver   training   and   coaching   in   real-world   settings   to   reinforce   skill   application. p]:inline" data-streamdown="list-item"> Support   supervisors   with   practice   observations,   feedback,   and   competency   assessment. p]:inline" data-streamdown="list-item"> Share   relevant   observations   with   leadership   and   Quality   Assurance   partners   to   support   follow-up   and   continuous   improvement. Training Needs Assessment and Quality Partnership p]:inline" data-streamdown="list-item"> Identify,   analyze,   and   prioritize   training   needs   using   observation,   employee   feedback,   quality   reviews,   and   operational   data. p]:inline" data-streamdown="list-item"> Participate   in   cross-functional   meetings   and   workgroups   to   identify   emerging   training   needs. p]:inline" data-streamdown="list-item"> Design   and   implement   practical   solutions,   including   training   sessions,   job   aids,   coaching,   and   refresher   resources. p]:inline" data-streamdown="list-item"> Interpret   regulatory   changes,   system   updates,   and   quality   concerns   to   determine   appropriate   training   responses. p]:inline" data-streamdown="list-item"> Evaluate   and   escalate   issues   that   require   solutions   beyond   training. p]:inline" data-streamdown="list-item"> Recommend   performance   improvement   strategies   that   support   operational   and   quality   objectives. Curriculum and Content Development p]:inline" data-streamdown="list-item"> Deliver   training   aligned   with   Aspire   policies,   regulatory   requirements,   evidence-based   practices,   and   quality   standards. p]:inline" data-streamdown="list-item"> Create   original   learning   materials,   including: p]:inline" data-streamdown="list-item"> Facilitator   guides p]:inline" data-streamdown="list-item"> Job   aids p]:inline" data-streamdown="list-item"> Checklists p]:inline" data-streamdown="list-item"> Quick-reference   guides p]:inline" data-streamdown="list-item"> Videos p]:inline" data-streamdown="list-item"> Frequently   asked   questions p]:inline" data-streamdown="list-item"> Apply   adult   learning   principles   to   promote   engagement,   knowledge   retention,   and   on-the-job   performance. p]:inline" data-streamdown="list-item"> Analyze   feedback,   trends,   and   operational   changes   to   improve   training   content   and   delivery   methods. p]:inline" data-streamdown="list-item"> Share   effective   training   practices   and   resources   across   programs,   schools,   and   departments. Technology and Systems Training p]:inline" data-streamdown="list-item"> Deliver   training   on   systems   such   as   Therap,   Relias,   UKG,   Microsoft   365 ,   and   other   assigned   platforms. p]:inline" data-streamdown="list-item"> Serve   in   system   administration   roles,   such   as   Super   Admin,   when   assigned. p]:inline" data-streamdown="list-item"> Support   employees   and   managers   in   accessing   and   using   training   resources. p]:inline" data-streamdown="list-item"> Provide   follow-up   assistance,   refresher   training,   and   implementation   support   for   system   updates. New-Hire Onboarding and Manager Development p]:inline" data-streamdown="list-item"> Organize   and   facilitate   the   All   On   Board   onboarding   program. p]:inline" data-streamdown="list-item"> Support   new   hires   throughout   the   onboarding   process. p]:inline" data-streamdown="list-item"> Partner   with   Human   Resources   and   organizational   leaders   to   support   manager   development   in   areas   such   as: p]:inline" data-streamdown="list-item"> Supervision p]:inline" data-streamdown="list-item"> Documentation p]:inline" data-streamdown="list-item"> Scheduling p]:inline" data-streamdown="list-item"> Basic   financial   processes p]:inline" data-streamdown="list-item"> Compliance   expectations p]:inline" data-streamdown="list-item"> Employee   performance   support Training Compliance and Documentation p]:inline" data-streamdown="list-item"> Track   and   maintain   accurate   employee   training   records. p]:inline" data-streamdown="list-item"> Use   systems   such   as   Therap   and   Relias   to   document   training   completion   and   compliance. p]:inline" data-streamdown="list-item"> Support   accurate   reporting   and   follow-up   related   to   required   training. Cross-Functional Collaboration p]:inline" data-streamdown="list-item"> Collaborate   with   Quality   Assurance,   Operations,   Clinical   Services,   Children’s   Services,   People   &   Culture,   Finance,   Compliance,   and   other   departments. p]:inline" data-streamdown="list-item"> Participate   in   meetings,   workgroups,   and   organizational   improvement   initiatives. p]:inline" data-streamdown="list-item"> Perform   additional   duties   as   assigned   to   support   Aspire’s   operational   and   service   goals. Decision-Making and Scope of Responsibility The Training Specialist exercises discretion and independent judgment when: p]:inline" data-streamdown="list-item"> Selecting   instructional   methods   and   adapting   content   for   different   audiences. p]:inline" data-streamdown="list-item"> Prioritizing   training   activities   based   on   organizational   needs. p]:inline" data-streamdown="list-item"> Interpreting   policies,   regulations,   and   quality   standards. p]:inline" data-streamdown="list-item"> Developing   training   and   performance   improvement   recommendations. p]:inline" data-streamdown="list-item"> Determining   when   an   issue   requires   a   solution   beyond   training. p]:inline" data-streamdown="list-item"> Managing   field   visits,   scheduling,   and   day-to-day   training   activities   under   general   direction   from   the   Regional   Training   Manager. Qualifications p]:inline" data-streamdown="list-item"> Bachelor’s   degree   in   training,   education,   human   services,   organizational   development,   business,   or   a   related   field;   equivalent   experience   may   be   considered. p]:inline" data-streamdown="list-item"> Two   to   three   years   of   experience   in   human   services,   employee   training,   education,   quality   assurance,   organizational   development,   or   a   related   field. p]:inline" data-streamdown="list-item"> Experience   facilitating   training   for   adult   learners   required. p]:inline" data-streamdown="list-item"> Experience   working   in   or   supporting   residential,   day,   school,   clinical,   community-based,   or   administrative   service   environments   preferred. p]:inline" data-streamdown="list-item"> Experience   creating   training   materials   and   using   learning   management,   documentation,   or   compliance   systems   preferred. p]:inline" data-streamdown="list-item"> Valid   driver’s   license   and   successful   completion   of   a   background   check   required. Skills and Abilities p]:inline" data-streamdown="list-item"> Strong   in-person   and   virtual   facilitation   and   presentation   skills. p]:inline" data-streamdown="list-item"> Ability   to   translate   complex   policies,   systems,   and   regulations   into   clear,   practical   instruction. p]:inline" data-streamdown="list-item"> Knowledge   of   adult   learning   principles   and   effective   instructional   design. p]:inline" data-streamdown="list-item"> Strong   relationship-building,   coaching,   and   collaboration   skills. p]:inline" data-streamdown="list-item"> Excellent   written   communication   and   content   development   abilities. p]:inline" data-streamdown="list-item"> Ability   to   use   data,   observations,   and   feedback   to   identify   trends   and   training   needs. p]:inline" data-streamdown="list-item"> Strong   organization,   prioritization,   time   management,   and   attention   to   detail. p]:inline" data-streamdown="list-item"> Comfort   using   technology   and   learning   new   software   systems   quickly. p]:inline" data-streamdown="list-item"> Ability   to   work   independently   while   aligning   with   team   and   organizational   priorities. p]:inline" data-streamdown="list-item"> Commitment   to   person-centered   services,   inclusion,   quality,   continuous   improvement,   and   Aspire’s   mission. Working Conditions p]:inline" data-streamdown="list-item"> Regular   travel   to   Aspire   locations   throughout   Connecticut,   New   Hampshire,   Massachusetts,   and   Maryland. p]:inline" data-streamdown="list-item"> Frequent   use   of   computers,   video   conferencing   platforms,   office   equipment,   and   other   technology. p]:inline" data-streamdown="list-item"> Physical   activity   may   include   standing,   presenting,   walking   through   work   environments,   and   lifting   materials   weighing   up   to   10   pounds. p]:inline" data-streamdown="list-item"> Reasonable   accommodations   are   available   as   needed.   Employees at Aspire enjoy working with a collaborative and dedicated team that values a culture of belonging and care. We take pride in offering a comprehensive benefits package to eligible employees, including: Comprehensive Health, Dental, & Vision Insurance - Choose from multiple medical plans, with vision coverage included at no extra cost. Flexible Spending Accounts (FSA) and Health Saving Acco

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