Overview
Workshop Manager at XAD Technologies — Sharjah, United Arab Emirates. ## **Workshop Manager Job Description** ### **Position Summary** The Workshop Manager oversees daily workshop operations, ensuring efficient maintenance, repair, and servicing of vehicles/equipment. The role includes team supervision, workflow planning, quality control, safety compliance, and coordination with customers and suppliers, in alignment with UAE industry standards and regulations.
Full job description
Position Summary
The Workshop Manager oversees daily workshop operations, ensuring efficient maintenance, repair, and servicing of vehicles/equipment. The role includes team supervision, workflow planning, quality control, safety compliance, and coordination with customers and suppliers, in alignment with UAE industry standards and regulations.
Key Responsibilities
- Manage daily workshop operations and ensure timely completion of repair and maintenance tasks
- Supervise technicians, assign workloads, and monitor performance
- Diagnose technical issues and provide guidance on complex repairs
- Ensure compliance with UAE safety standards, company policies, and industry regulations
- Plan preventive maintenance schedules for vehicles/equipment
- Monitor workshop productivity, quality of work, and turnaround time
- Manage spare parts inventory and coordinate with suppliers for timely procurement
- Prepare job estimates, repair orders, and service reports
- Communicate with customers/clients regarding service updates, approvals, and delivery timelines
- Control workshop costs and optimize resource utilization
- Train technicians and ensure skill development through ongoing technical training
- Maintain cleanliness, organization, and safety inside the workshop
- Work with management on budgeting, forecasting, and improvement initiatives
Qualifications
- Diploma or Degree in Mechanical Engineering, Automotive Technology, or related field
- 58 years of experience in workshop operations, with at least 2 years in a supervisory role
- Strong technical knowledge of vehicles/equipment relevant to the business (automotive, heavy machinery, fleet, etc.)
- Experience working in a UAE workshop environment (preferred)
- Strong leadership, communication, and decision-making skills
- Familiarity with workshop management systems and job-card processes
- Understanding of UAE health and safety regulations
Skills
- Technical troubleshooting
- Team leadership and training
- Inventory and maintenance planning
- Customer communication and service quality management
- Time and cost management
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Verification notes
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