Opportunities in Hong Kong

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Customer Service Representative (Remote) Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for a Customer Service Representative to start immediately!

Duties and Responsibilities include but are not limited to:

Handle English- and Mandarin-speaking customer inquiries, calls, messages, and CRM records. Prepare/review estimates, product details, pricing, and glass/order information. Send invoices, collect deposits, follow up with customers, coordinate approvals, and support scheduling.

Qualifications: • At least 3-years proven experience as a Customer Service Representative in a B2C or B2B capacity • Excellent English and Mandarin communication skills, both written and verbal (at least B2 level) • Excellent phone, email, and instant messaging communication skills • Solid organizational and time management skills • Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM and VoIP • Experience with word-processing software and spreadsheets (e.g., MS Office) • Knowledge of online calendars and scheduling (e.g., Google Calendar) • Proactive & confident with keen attention to details

Technical Requirements: • USB Headset with Noise Cancellation feature • Working Webcam • Computer with at least 1.8 GHz processor and at least 4GB RAM • Main Internet Service Speed: at least 25 Mbps cable connection • Backup Internet Service Speed: at least 10 Mbps

Benefits: • Performance Incentives • Job Security and Stability • Paid Training • Inclusive Culture • Upskilling Opportunities • 100% Work-From-Home • Exceptionally Supportive Team • Opportunities for Career Growth • Fun Work Environment • Holiday & Overtime Pay

Schedule: US work hours (40 hours per week) Location: This is a remote job

Full time Salary Package per month: • Mid Level (3 years of experience): Up to $1500