Opportunities in United States

Full Job Description

Application deadline: Sep 27, 2026

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services is looking for a Sr. Technical Infrastructure Program Manager (Sr. TIPM) to support and deploy one of the world’s largest and most complex telecommunication networks. The role is responsible for the execution of a strategic plan to improve the business processes and deployment of hyper-scaled cloud infrastructure - fiber networks, oversight of quality control systems, pre/post-inspections for design validation, driving vendor management, and stakeholder communication for delivery schedules and invoices forecasts.

This opportunity is on the Fiber Deployment team that is within the Global Connectivity Infrastructure Deployment (GCID) organization, which is responsible for planning, developing, and acquiring the physical network solutions that drive Amazon’s internal infrastructure and connect our services to the world.

25-40% Travel expected based upon project lifecycle and location.

Key job responsibilities

• Own end-to-end delivery of a portfolio of fiber construction programs across multiple regions and campuses, from approved plan through in-service handover

• Manage construction and carrier vendors to schedule and quality: track milestones, measure performance against KPIs, and drive corrective action when standards are not met

• Run quality control across the build: oversee conduit and vault inspection, validate designs in the field (pre and post construction), enforce fiber and OSP standards, and review splice, fiber acceptance test results (OTDR, PMD/CD), and as-built accuracy before handoff to internal customers

• Deliver regular status reporting to senior leadership through standardized mechanisms, and manage risk, escalations, and competing priorities across many concurrent builds

• Interface with key internal stakeholders such as Networking, Data Center Engineering, Technical Business Developers, Data Center Management, Security, and Backbone to capture requirements and drive vendors to meet them

• Anticipate bottlenecks across the portfolio, manage risk and escalations, and balance business needs against technical constraints

• Coordinate site access and approvals in security-regulated environments, and travel to field sites up to 40% of the time for project-based inspections

• Drive process improvements through data analysis and stakeholder feedback

A day in the life This role oversees large scale deployments of fiber infrastructure. This includes travel to the field, generation of weekly reports, and updating standards and specifications for a global deployment team. This position requires onsite visits to physical locations and is not a remote job. Physical inspections and learning the technical standards for outside and inside fiber plant is required, with a strong emphasis on program management and internal stakeholder communications.

About the team The GCID Fiber Deployment team overseas the installation and quality of the AWS clouds' owned/leased conduit and fiber cable for terrestrial networks. Our mission is to deliver for our internal customers ahead of schedule, backed by a culture of deep technical acumen and can-do attitude. We are customer focused through our team approach to help each other deliver, incorporate radical evolution to simplify processes, and are attentive to detail to ensure a quality product.

Basic Qualifications

• 5+ years of program management or technical project management experience
• 5+ years of data center or network capacity planning, data center or network infrastructure program/project management, or related technical experience

Preferred Qualifications

• PMP certificate, or Bachelor's degree in business, operations, human resources, adult education, organizational development, instructional design or related field
• Experience working with global cross-functional teams
• Experience in vendor management
• Strong understanding of fiber optic infrastructure design and construction
• Demonstrated ability to develop and track technical program KPIs
• Experience creating and maintaining performance dashboards using PowerbI, Tableau, or QuickSight

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CO, Denver - 148,700.00 - 201,200.00 USD annually USA, GA, Atlanta - 148,700.00 - 201,200.00 USD annually USA, TX, Austin - 148,700.00 - 201,200.00 USD annually

5+ years of program management or technical project management experience 5+ years of data center or network capacity planning, data center or network infrastructure program/project management, or related technical experience