Opportunities in United States

About Synapticure Synapticure is the largest, most comprehensive specialty care and life sciences company in the country for those living with neurodegenerative diseases. Founded by patients and caregivers living with these diseases, we are redefining the care and the research paradigm for conditions like Alzheimer's, Parkinson's, and ALS in all 50 states. Our business is powered by two connected engines. The CARES Engine (Clinical Operations) A scalable, 50-state virtualized clinical network providing timely access to expert neurologists and cutting edge treatments with wraparound care coordination and behavioral health support. Our team creates personalized care plans focused on education and empowerment, connecting patients with a multidisciplinary team of subspecialty neurologists, geriatricians, psychologists, and care coordinators who collaborate to deliver comprehensive care. The CURES Engine (Research & Innovation) Leveraging our deeply engaged, well characterized national patient cohort, CURES partners with life science, pharma, biotech, and medical device companies to accelerate the development of neurodegenerative treatments, spanning discovery stage lab services, clinical trial services, and real world evidence data and analytics. Partnering with providers, health plans, and life sciences companies, including CMS' GUIDE dementia care model, Synapticure is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases.

The Behavioral Health Care Manager is a support role addressing the mental health needs of individuals and their families affected by neurodegenerative diseases. Working under clinical oversight, you will provide care coordination and behavioral health support to patients, caregivers, and their loved ones while implementing Synapticure’s Collaborative Mental Health Care (CoCM) program. This role involves working closely with senior care managers, medical providers, patients, and partners to drive meaningful change and ensure exceptional mental health care for this community.

Fulfill foundational responsibilities of the Behavioral Health Care Manager (BHCM) role within the Collaborative Care Model (CoCM) program, adhering to the guidelines established by the University of Washington AIMS Center. Support the mental and physical health care of assigned patients, rendering coordination with their medical providers and other mental health professionals. Screen and assess patients for mental health disorders, facilitating engagement and follow-up care. Provide education to patients and caregivers about mental health disorders, including available treatment options. Monitor clinical symptoms and treatment outcomes, documenting progress and adapting care plans under supervision as needed. Deliver evidence-based behavioral interventions, including techniques such as motivational interviewing, behavioral activation, and problem-solving treatments. Participate in case reviews with psychiatric consultants and licensed neuropsychologists to support treatment plans for patients who are not improving as expected. Facilitate referrals to external services, such as social services, vocational rehabilitation, and specialty care, as clinically indicated. Maintain accurate records in Synapticure’s EHR system, ensuring clear communication with all care team members. Assist in developing and implementing relapse prevention plans with patients achieving treatment goals. Build relationships with patients, caregivers, and partners to foster trust and ensure continuity of care.

Active clinical licensure or license-eligible standing in social work, counseling, nursing, or a related field (e.g., LCSW, LMSW, LPC, LPCA, LMHC, LMFT, RN, BSN, or equivalent. 0–2 years of clinical case management, care coordination, or patient support experience. Strong organizational, communication, and interpersonal skills. Passion for working with vulnerable populations and providing patient-centered care.

Background or clinical interest in ALS, Parkinson’s Disease, Dementia care, or other neurodegenerative or chronic disease care. Familiarity with insurance processes and medical billing/coding. Experience with reviewing medical records and exposure to clinical trials. Proven ability to adapt and thrive in a startup or rapidly growing organization. Knowledge of current trends in neurodegenerative diseases, terminal illnesses, targeted therapies, and clinical trials.