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Job Purpose

Support data management, analysis, reporting, and the implementation and daily operation of ERP and Student Information Systems (SIS) across the group schools.

Key Responsibilities

• Collect, clean, validate, and maintain educational and operational data.
• Develop reports, dashboards, and scorecards using Excel and Power BI.
• Analyse student, assessment, and operational data to provide meaningful insights.
• Support ERP and SIS implementation, including requirement gathering, configuration, data migration, testing, and go-live activities.
• Support academic and operational modules within ERP and SIS platforms.
• Maintain data accuracy, consistency, accessibility, security, and confidentiality.
• Identify data-quality issues and coordinate corrective actions with relevant teams.
• Coordinate system issues and enhancement requirements with users, internal teams, and vendors.
• Prepare reports for management, assessments, and KHDA inspections.
• Maintain system documentation, user guides, workflows, and SOPs.
• Train and support users on ERP, SIS, reporting tools, and new system features.

Qualifications and Experience

• Bachelor’s degree in Data Analytics, Information Management, Computer Science, or a related field.
• Two to three years of relevant UAE experience in data analysis, data management, ERP, or SIS.
• Experience within the UAE education sector is preferred.

Required Skills

• Good knowledge of ERP and SIS processes and implementation.
• Proficiency in Microsoft Excel and Power BI.
• Working knowledge of Power Query, DAX, SQL, and databases.
• Experience in data migration, validation, system testing, and user support.
• Strong analytical, problem-solving, and data-management skills.
• Good English communication, presentation, and stakeholder-coordination skills.
• Strong attention to detail and ability to manage multiple priorities.

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