Jobs

Our Journey The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$900 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.

About the Role We're looking for a Performance Creative Specialist to join our growing US Marketing team in Austin, supporting our Paid Marketing efforts. In this role, you'll create and edit the ad creative that powers our paid social and paid search campaigns, and work closely with our Growth Marketing team to understand how that creative performs so we can do more of what works. This is a hands-on role suited to someone in their career who's equal parts creative and curious about the numbers behind the work. Note: This role is based in Austin, Texas.

Data & Analytics: Own performance reporting and dashboards across paid social and paid search (Meta, TikTok, Google Ads) Analyze campaign- and creative-level metrics (CTR, CPA, ROAS, conversion rate) to identify trends, drop-offs, and opportunities Design and run structured A/B tests (creative variants, hooks, audiences, bidding strategies) with proper test design and statistically sound read-outs Pull and model data from ad platforms and internal sources (SQL or similar) to automate recurring reporting Partner with the Performance Marketing and Local Marketing teams in the US to turn findings into budget allocation and channel strategy recommendations Track and forecast key paid marketing KPIs, and flag anomalies before they become problems Hands-On Creative Execution: Design and edit ad creative (static, video, and copy) for paid social and paid search campaigns, using your own performance data as the starting brief Run creative tests (A/B variants, hooks, formats) and iterate quickly based on what the data tells you Adapt creative across formats and placements to fit each platform's best practices Ensure creatives are on-brand and consistent with ShopBack's voice and visual guidelines

Ideally 2 to 4 years of experience in marketing analytics, performance/growth marketing, or a similarly data-driven marketing function Strong Excel/Sheets skills; SQL proficiency strongly preferred Experience analyzing paid social and/or paid search data (Meta Ads Manager, Google Ads, TikTok Ads Manager) Ability to translate data into clear, decision-ready narratives for non-technical stakeholders Hands-on experience with design or editing tools (e.g. Canva, Adobe Creative Suite, CapCut) — you'll be producing and editing ad creative yourself, not just briefing it Genuine curiosity about why ad creative performs, paired with the willingness to go build the next version based on what the data says Detail-oriented and organized, able to manage multiple concurrent analysis and creative requests against deadlines Prior experience in e-commerce, cashback, fintech, or rewards is a plus Familiarity with AI tools for analysis, reporting, or workflow automation