Account Director

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Account Director based in the United States. The Account Director will lead strategic client relationships, drive account growth, and oversee the successful delivery of integrated digital marketing initiatives. This role combines client leadership, business strategy, and team development to deliver measurable results and long-term value. You will serve as a trusted advisor to key clients, aligning marketing strategies with their business objectives and identifying opportunities to expand partnerships. Working across SEO, generative engine optimization (GEO), paid media, creative, and analytics, you will ensure cohesive, high-performing campaigns. You will also mentor account teams, strengthen cross-functional collaboration, and promote operational excellence. This is an exciting opportunity for an experienced marketing professional to influence client success within a collaborative, technology-driven agency environment.

Client Leadership and Relationship Management: Serve as the primary strategic contact for key accounts, building trusted, long-term partnerships and maintaining strong client satisfaction. Lead strategic discussions, understand evolving business needs, align marketing initiatives with client objectives, and manage expectations effectively. Strategic Planning and Account Growth: Develop and oversee account strategies that drive measurable performance and business impact. Identify opportunities for upselling, cross-selling, and expanding service offerings while ensuring marketing initiatives align with client priorities and market opportunities. Account Performance and Delivery: Oversee the execution of client workstreams, ensuring projects are delivered on time, within scope, and according to agreed budgets. Monitor account health, campaign performance, timelines, and financial considerations, proactively identifying risks and implementing solutions to maintain momentum. Team Leadership and Development: Mentor and support Account Strategists and Senior Account Strategists through regular feedback, coaching, and professional development opportunities. Foster a culture of accountability, collaboration, continuous learning, and high-quality client service. Cross-Functional Collaboration: Coordinate with media, SEO, creative, analytics, and other specialist teams to deliver integrated marketing programs. Promote alignment across disciplines, improve internal workflows, and implement processes that enhance efficiency, consistency, and service quality. Data-Driven Optimization: Use performance data, analytics, and client insights to evaluate campaign effectiveness, guide strategic decisions, and recommend improvements that strengthen results and demonstrate business value. Client Communication and Business Advisory: Present strategic recommendations, communicate performance insights, and translate complex marketing data into actionable business decisions. Build credibility with senior stakeholders and maintain a clear connection between marketing execution and client growth. Requirements Education and Experience: Bachelor's degree required, with at least 7 years of experience in client services, account management, or digital marketing. Previous agency experience is preferred, along with a proven ability to manage large, complex client accounts. Digital Marketing Expertise: Working knowledge of digital marketing channels, including SEO, GEO, paid search, paid social, programmatic advertising, email, and SMS marketing. Hands-on experience with paid media platforms is strongly preferred. Client Relationship Management: Demonstrated ability to build trusted client partnerships, manage expectations, navigate complex business needs, and maintain high levels of client satisfaction. Strategic and Commercial Acumen: Strong strategic thinking, business judgment, and an understanding of how marketing initiatives contribute to client performance, revenue growth, and long-term business objectives. Account Growth and Performance Management: Experience identifying expansion opportunities, developing strategic account plans, monitoring performance, and translating data into actionable recommendations. Leadership and Team Development: Proven ability to mentor team members, provide constructive feedback, support professional growth, and encourage accountability across multidisciplinary teams. Communication and Presentation Skills: Excellent written, verbal, interpersonal, and presentation skills, with the ability to communicate effectively with clients, executives, and internal stakeholders. Analytical and Technical Skills: A data-driven approach to decision-making and familiarity with tools such as Google Analytics, Google Ads, Google Search Console, SEMrush, Klaviyo, Meta Ads, and ClickUp. Collaboration and Adaptability: Ability to manage competing priorities, coordinate multiple workstreams, solve problems proactively, and thrive in a fast-paced environment that values curiosity, ownership, and continuous improvement. Industry Experience: Experience supporting e-commerce, B2B, or real estate clients is an advantage. Work Authorization: Candidates must be eligible to work in the United States. Employment visa sponsorship and transfers are not available for this position. Benefits Competitive compensation. Flexible work environment. Medical, dental, and vision insurance. Unlimited paid time off (PTO). 401(k) retirement plan with company matching. Company-paid life and disability insurance. Paid parental leave. Employee wellness programs and additional perks. Collaborative working culture that encourages autonomy, ownership, and professional development. Opportunities to work alongside experienced marketing professionals, solve complex client challenges, and contribute to meaningful business outcomes.