Overview
Account Manager at Caliberly — Dubai, United Arab Emirates. Job Title - Account Manager About the Role We are looking for a proactive and client-focused Account Manager to manage and grow key customer relationships within the industrial manufacturing and temporary structures sector. This role focuses on maintaining existing accounts, supporting sales growth, and ensuring seamless coordination between clients and internal teams. Key Responsibilities Client Relationship & Account Management Manage assigned key accounts and maintain long-term client relationships. Act as the primary point of contact for client inquiries and requirements.
Full job description
Job Title - Account Manager
About the Role
We are looking for a proactive and client-focused Account Manager to manage and grow key customer relationships within the industrial manufacturing and temporary structures sector. This role focuses on maintaining existing accounts, supporting sales growth, and ensuring seamless coordination between clients and internal teams.
Key Responsibilities
Client Relationship & Account Management
Manage assigned key accounts and maintain long-term client relationships.
Act as the primary point of contact for client inquiries and requirements.
Ensure high levels of customer satisfaction through consistent engagement.
Sales Support & Revenue Growth
Identify opportunities for upselling and cross-selling products and services.
Support the sales team in achieving revenue and account growth targets.
Prepare quotations, proposals, and account-related documentation.
Project & Order Coordination
Coordinate with operations, engineering, and logistics teams to ensure timely delivery.
Track order progress, installations, and post-delivery support activities.
Communicate project updates clearly to clients.
Commercial & Contract Management
Assist in contract negotiations and pricing discussions.
Ensure compliance with agreed commercial terms and conditions.
Support billing, invoicing, and payment follow-ups.
Reporting & Market Feedback
Maintain accurate account records and CRM updates.
Prepare account performance reports and forecasts.
Share client feedback and market insights with management.
Qualifications & Experience
Bachelors degree in Business Administration, Marketing, or related field.
5–8 years of experience in account management or sales support roles.
Experience in industrial manufacturing, projects, events, or structures preferred.
Key Skills & Competencies
Strong client relationship and communication skills
Commercial awareness and negotiation support capabilities
Ability to manage multiple accounts and priorities
Problem-solving mindset with attention to detail
Collaborative approach and team-oriented attitude
What We Offer
Client-facing role within a specialized industrial environment
Competitive compensation and performance incentives
Exposure to large-scale projects and diverse client portfolios
Career growth and professional development opportunities
Apply now!
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