Account Technology Strategist

Full Job Description

Core Capabilities Success in this role requires a balanced combination of executive advisory capability, commercial discipline, technical credibility, and team leadership. Communicate complex solutions clearly and persuasively with internal and external stakeholders. Build and sustain strategic customer partnerships, trusted advisor relationships, and effective stakeholder engagement plans. Identify, qualify, and prioritize business opportunities by applying business acumen, insights, and customer needs analysis. Apply technical expertise across cloud platforms, AI, data, security, modern work, business applications, and infrastructure foundations. Translate business priorities into strategic technical plans, roadmaps, adoption plans, and success measures. Use analytical judgment, conflict resolution, negotiation, and problem-solving skills to unblock progress and align stakeholders. Build trusted relationships with senior business and technical decision makers by connecting technology investments to measurable outcomes and constructively probing assumptions with relevant insights. Lead cross-functional orchestration across specialists, solution engineers, customer success teams, engineering, and partners, ensuring clear governance, dependencies, ownership, and escalation paths. Help customers move from experimentation to scaled adoption by shaping secure, governed AI and innovation strategies that support productivity, operations, and business transformation. Drive technical wins, workload adoption, consumption, value realization, and intent-to-use by aligning solution plans to agreed customer outcomes and account growth priorities. Create executive briefings, workshops, recommendations, reusable practices, and internal guidance that improve customer engagement quality and team execution. Act as the voice of the customer by bringing insights, feedback, blockers, and solution needs to internal teams and driving appropriate follow-through. Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field and 7+ years of technical consulting, technical consultative selling, practice building, business consulting, or related technical/sales experience; or equivalent experience. Demonstrated ability to advise senior executives and lead multi-year transformation strategies spanning AI, cloud, data, security, modern work, and business applications. Proven success orchestrating cross-functional teams, partners, and executive stakeholders to achieve adoption, customer success, and growth outcomes. Good communication skills, including the ability to deliver clear executive presentations, create effective written materials, and influence technical and non-technical audiences. Good business acumen, analytical judgment, and problem-solving capability, with the ability to connect customer needs to technology strategies and measurable business value. 10+ years of technical consulting, technical consultative selling, business consulting, practice building, or related customer-facing experience; or equivalent experience. 5+ years of experience in digital transformation or using technology to drive customer business outcomes. 4+ years of experience in business consulting, consultative selling, or change management. 5+ years of experience leading technical, support, partner, or cross-functional teams.