Advertising Sales Account Manager, Full Funnel Seller, Adapt

Full Job Description

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital advertising solutions with the goal of helping consumers find and discover products and services. We help advertisers reach global audiences via Amazon owned and operated sites (Amazon.com, IMDb.com), millions of Fire TVs, Kindles, and Fire Tablets, and on high-quality sites across the internet via the Amazon DSP. With a range of flexible pricing and buying models, our advertising solutions help businesses build brand awareness, increase product sales, and solidify brand loyalty. If you are interested in joining a world-class advertising group with a relentless focus on the customer, you’ve come to the right place.

Amazon Adapt is a program designed to offer coverage solutions for business gaps which may occur due to extended leave (parental, medical) and unexpected account transitions. Amazon Adapt deploys highly skilled, hyper-agile talent that ensures customers can continue to invest in their partnerships with Amazon Advertising, uninterrupted. The program ensures that the high bar for customer service, strategic partnership, and revenue attainment is maintained during these coverage gaps.

As a member of the Amazon Adapt team, you will have the opportunity to complete a series of rotations across a range of consumer industries. This enables Adapt team members to experience high-velocity exposure to teams across the organization and to clients across different verticals. From day 1 Adapt team members must use their experience to earn trust with multiple stakeholders and take ownership of account relationships within a team. As a member of the Adapt team you will use your experience and vast knowledge to drive results for advertisers and internal stakeholders. Adapt team members are decisive, knowledgeable, and use high judgement. The Adapt role will give you a chance to Learn and be Curious and the autonomy to own projects that will help you advance your career at Amazon. The Adapt team prioritizes flexibility, and hires for both 40 and 30 hour work weeks.

As a Full Funnel Seller on the Adapt team, you will serve as the sole commercial point of contact for advertiser accounts during leave of absence coverage periods. You will independently own all client relationships, revenue targets, and product selling. For endemic accounts, you will manage the full product suite across SPB, Display, and Video. For non-endemic accounts, you will manage DSP renewals, audience strategy, and multi-tactic adoption across Performance+, Brand+, and 3P Deals. You will execute sprint-based playbook-driven pitches, manage DAA renewals, own the Salesforce pipeline end-to-end, and maintain 100% pitch coverage and zero dark periods across a book of 4 accounts.

If you are ready to make an immediate impact, embrace change, and accelerate your career at Amazon, come join us!

Key job responsibilities

• Independently own all client relationships and revenue for a book of business
• Execute sprint-based playbook-driven pitches across the full product suite
• Manage full-funnel selling: SPB + Display + Video (endemic) or DSP + P+ + B+ + 3P Deals (non-endemic)
• Own Salesforce pipeline end-to-end including DAA renewals and forecasting
• Deliver 100% pitch coverage and 90%+ renewal rates
• Maintain zero dark periods greater than 60 days
• Conduct quarterly sprint themes from Core4 diagnostic (endemic) or quarterly performance reviews (non-endemic)
• Present QBRs, campaign performance reviews, and proposals to clients
• Identify and execute upsell/cross-sell opportunities across the full product suite
• Manage all sales calls, proposals, and stakeholder relationships independently
• Collaborate with partner teams via scaled support model (office hours, pitch repository)
• This is a client-facing role and requires up to 20% domestic travel as needed

A day in the life As a Full Funnel Seller on the Adapt team, you start your day with a pipeline review in Salesforce, checking renewal timelines, campaign pacing, and upcoming pitch deadlines across your accounts. You then lead a client call to discuss campaign performance, present optimization recommendations, and advance a Video pitch (endemic) or DSP audience refresh (non-endemic). Mid-morning, you prepare a sprint pitch using playbook templates for an upcoming quarterly presentation. After lunch, you conduct a campaign optimization review, identify upsell opportunities, and draft a proposal. You close out the day updating Salesforce, managing stakeholder follow-ups, and planning tomorrow's client meetings. You own the entire commercial relationship for your accounts.

About the team The Amazon Adapt team specializes in dynamic work. Our team supports the Global Amazon Ads Organization during gaps in business coverage due to leaves of absence, roles to be hired, and unexpected employee movement. Amazon Adapt's vision is to provide the world's most customer-centric business coverage, exceeding both customer and employee expectations during periods of transition.

This role provides rotational coverage for single-seller accounts where you own the advertiser relationship. When a single seller goes on LOA or there is a TBH, Adapt is the only solution to maintain account relationships and protect revenue. You will operate as the sole point of contact across the full product suite. The Adapt team prioritizes flexibility and hires for both 40 and 30 hour work weeks.

Basic Qualifications

• Bachelor's degree in Economics, Marketing, Advertising, Statistics, Engineering, or Business
• 5+ years of digital advertising sales experience
• Experience closing sales and generating revenue
• Experience setting up and managing a sales pipeline
• Experience with communication, presentation, and negotiation
• Experience reviewing and analyzing performance metrics to identify areas of opportunity that will drive performance improvement
• Experience using strong customer service, communication, and interpersonal skills

Preferred Qualifications

• Experience in digital media ad sales
• Experience in selling programmatic or data-driven ad products or platforms
• Experience translating technical aspects of analysis and metrics into actionable insights for the advertiser and both technical and non-technical stakeholders
• Experience selling AI/ML solutions
• Experience in e-commerce or online advertising
• Experience communicating complex information and solutions to senior stakeholders and influencing decisions, or experience in accounts receivable or account payable
• Experience in marketing, brand advertising, media sales or online advertising work and close work with senior advertisers and agency stakeholders
• Experience in audience segmentation and targeting
• MBA, or Bachelor's degree or above
• Written and verbal fluency in English and Spanish

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Virtual Location - California - 78,000.00 - 136,400.00 USD annually USA, IL, Virtual Location - Illinois - 78,000.00 - 136,400.00 USD annually USA, NY, Virtual Location - New York - 78,000.00 - 136,400.00 USD annually USA, VA, Virtual Location - Virginia - 78,000.00 - 136,400.00 USD annually USA, WA, Virtual Location - Washington - 82,700.00 - 136,400.00 USD annually

Bachelor's degree in Economics, Marketing, Advertising, Statistics, Engineering, or Business 5+ years of digital advertising sales experience Experience closing sales and generating revenue Experience setting up and managing a sales pipeline Experience with communication, presentation, and negotiation Experience reviewing and analyzing performance metrics to identify areas of opportunity that will drive performance improvement Experience using strong customer service, communication, and interpersonal skills