Area Manager, Worldwide Operations

Full Job Description

Amazon is seeking Area Managers for Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Area Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound, Outbound, Change Ops, Reverse Logistics).

Key job responsibilities

• Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Area Managers.

• Measures performance, provides feedback, and holds Area Managers accountable for their performance and the performance of their departments.

• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.

• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.

• Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Sr. Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.

• Able to address operational and personnel issues affecting functional area.

• Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR.

Basic Qualifications

• Bachelor's degree or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Experience supporting hourly workforces of 50+ employees and leading teams
• Experience in English-language communication skills, both written and verbal
• 3+ years of team leadership experience

Preferred Qualifications

• 2+ years of performance metrics, process improvement or lean techniques experience
• Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred
• MBA, or Master's degree

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Bachelor's degree or equivalent Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Experience supporting hourly workforces of 50+ employees and leading teams Experience in English-language communication skills, both written and verbal 3+ years of team leadership experience