Assistente de Atendimento ao Cliente

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Assistente de Atendimento ao Cliente based in Brazil. Join a dynamic Customer Experience team focused on delivering helpful, accurate, and memorable support. You will interact directly with customers across written and voice channels, helping them get the most value from digital financial tools. The role combines customer service, financial knowledge, problem-solving, and technology in a fast-paced environment. You will investigate issues at their root, provide consultative guidance, and aim for effective resolution from the first interaction. Your analytical perspective will also help identify recurring pain points and opportunities to improve products and processes. Success in this role requires autonomy, organization, empathy, and the ability to move confidently between multiple systems. This is a remote opportunity for someone who enjoys learning, solving real customer problems, and continuously improving the service experience.

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