Assistente de Processos Logísticos

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Assistente de Processos Logísticos based in Brazil. Join a dynamic team supporting logistics operations for a leading player in Brazil’s oil and gas market. In this role, you will contribute to the efficient coordination and monitoring of freight transportation processes, ensuring accuracy, compliance, and timely execution. You will serve as an important point of contact for customer requests, transportation orders, and billing-related matters. Working with logistics, financial, and administrative processes, you will help identify discrepancies and resolve operational issues. You will also use SAP/R3 to support data analysis and financial workflows. This is an excellent opportunity for an organized, detail-oriented professional looking to contribute to large-scale logistics projects in a collaborative environment.

Customer Service and Transportation Orders: Respond to customer requests and issue transportation orders for household and personal goods moving services. Transportation Monitoring: Track and follow up on transportation orders, monitor service execution, and ensure that requests progress according to established procedures. Billing Verification: Review, process, and correct transportation billing documents to ensure accuracy and consistency with completed services. Invoice Resolution: Investigate and address invoices placed on hold due to financial, accounting, or tax-related discrepancies, coordinating the necessary adjustments. Logistics Demand Management: Monitor transportation requests and maintain accurate records to support operational visibility and timely service delivery. SAP/R3 Data Management: Extract and analyze relevant information using queries and support workflows involving accounts payable and tax-related processes. Process Compliance: Follow established logistics and financial procedures, helping maintain reliable documentation and accurate operational records. Cross-Functional Collaboration: Work with relevant stakeholders to resolve discrepancies, improve process efficiency, and ensure smooth coordination between transportation and billing activities. Requirements Education: High school diploma or technical qualification. Logistics Experience: Previous experience with analysis and customer service processes, preferably in logistics or transportation operations. Transportation Knowledge: Solid understanding of freight transportation logistics and related operational workflows. Billing Processes: Familiarity with reviewing, processing, and resolving invoices or billing transactions placed on hold. SAP/R3 Skills: Knowledge of extracting data through queries and familiarity with SAP/R3 financial workflows, particularly accounts payable and tax-related routines. Transportation Management Systems: Familiarity with Transportation Management Systems (TMS) is an advantage. Analytical Skills: Ability to review information, identify inconsistencies, and support the resolution of operational and billing issues. Organization and Attention to Detail: Strong organizational skills, accuracy in document handling, and the ability to monitor multiple requests simultaneously. Communication and Customer Service: Clear communication skills, a customer-focused approach, and the ability to collaborate effectively with different stakeholders. Problem-Solving: A proactive and reliable approach to managing requests, investigating discrepancies, and following issues through to resolution. Benefits Medical insurance. Dental insurance. Flexible meal and/or food allowance. Birthday leave. Gympass membership for fitness and well-being activities. Financial consulting services and access to facilitated loans. Access to the Alelo benefits club, offering discounts at participating stores and pharmacies. Extended maternity leave of 180 days. Extended paternity leave of 30 days. Childcare assistance during the baby's first year. Transportation allowance, depending on project or departmental requirements. Annual bonus program. Referral commissions for introducing new clients. Flexible benefits options that allow employees to allocate certain benefits according to their needs and preferences. Opportunity to contribute to significant logistics projects and collaborate with professionals across different business areas.