Associate Technical Consultant - Data Storage

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

Install data center hardware, including racking, stacking, and cabling, to support enterprise requirements for performance, availability, recoverability, scalability, and operational simplicity. Apply basic configurations to physical infrastructure, including PowerMax, PowerFlex, PowerEdge servers, Cisco switches, Pure FlashArray, FlashBlade, and related platforms. Configure and deploy SAN infrastructure, including Cisco and Brocade Fibre Channel switching. Create and maintain technical documentation, including solution designs, implementation plans, operating procedures, and knowledge-transfer materials. Serve as a supporting technical point of contact during delivery engagements, status meetings, cutovers, and escalation events. Collaborate with project managers, architects, account teams, and customer stakeholders to align scope, timelines, and technical outcomes. Support post-implementation knowledge transfer, issue review, and recommendations for continuous improvement. Support delivery consistency, technical quality, and customer satisfaction while learning from senior team members and mentors. Stay current on storage, cloud, and infrastructure trends and contribute practical ideas to improving delivery methods and client environments.

Hands-on experience supporting enterprise infrastructure delivery, preferably in consulting, professional services, or complex customer environments. Ability to diagnose and resolve connectivity issues across systems, hosts, switches, and related infrastructure. Strong written, verbal, and technical documentation skills. Ability to manage competing priorities and work effectively in client-facing delivery environments. Working knowledge of Linux, Unix, and Windows operating systems. Familiarity with automation and orchestration concepts, with experience using one or more tools such as Python, Bash, PowerShell, JavaScript, Ansible, Terraform, or Jenkins.

Owns assigned technical tasks and contributes as a reliable member of the Storage Delivery team. Delivers high-quality work with strong attention to execution, risk awareness, and customer outcomes. Builds credibility with customer teams and internal delivery, architecture, and sales stakeholders. Balances hands-on technical execution with customer service, clear communication, and business awareness. Demonstrates a growth mindset and a commitment to continually developing technical skills, capabilities, and knowledge. Commits to obtaining storage certifications that are relevant to the practice and support both individual development and practice success. Demonstrates a strong desire to grow professionally, advance their technical career, and contribute to the success of the practice.

The Associate Technical Consultant works within the Storage Delivery Practice to support project-based delivery for new data center deployments, infrastructure upgrades, and system moves. The role may require after-hours and weekend work based on project schedules or client needs, as well as limited travel for client engagements.