Business Operations Manager

About Deploy

Deploy is an intelligence infrastructure platform that gives developers and enterprises access to open source and proprietary AI models. For leading open source LLMs, Deploy operates an optimized model inference engine that keeps costs and latency low while maintaining high throughout. Deploy also offers a set of proprietary AI models that address challenges in content safety, AI & deepfake detection, sponsorship intelligence, and IP & publicity protection. Trusted by the world's largest and most innovative organizations, Deploy's solutions unlock high-performance AI model inference at production scale.

Deploy has raised more than $200M from leading investors, including Tomales Bay Capital, General Catalyst, 8VC, Glynn Capital, Bain & Company, Visa Ventures, and others. The company has more than 250 employees across offices in San Francisco, Seattle, New York, and Delhi.

Business Operations Manager Role

Deploy is looking for a strong leader to provide direction, insight, and strategy across the board. As a business operations manager at Deploy, you will work closely with our executive team to provide support in a variety of key activities, including improvement of key processes, implementation of systems and structure, development of company and team productivity metrics, and project management and execution of client projects. Our ideal candidate has strong generalist skills and a proven background of leadership. They are able to step into any role and help out with any project as needed. A passion for startups and AI is a must.

Manage our bus ops activities by setting achievable short-term and long-term goals Implement effective reporting and productivity goals for company teams, ensuring metrics are useful, visible, and streamlined Plan, manage, coordinate, and execute client projects flawlessly through collaboration with business and engineering team members Actively look for ways to improve upon and optimize existing procedures, systems, and processes Own and manage the risk and security of your business function in coordination with the Security Team Act as a generalist in getting anything and everything done to help the company grow; anticipate challenges, react promptly and calmly to necessary changes, and ease our growing pains Maintain awareness of industry best practices for data maintenance handling as it relates to your role Adhere to policies, guidelines and procedures pertaining to the protection of information assets Report actual or suspected security and/or policy violations/breaches to an appropriate authority

You have a Bachelor’s degree You have 3-5 years of work experience at a top consulting or banking organization You have a strong history of leadership; you take initiative and manage others in a way that promotes growth and efficiency You have client-facing experience and a proven ability to engage with customers when necessary You are highly organized and detail-oriented; you can handle multiple projects and dynamic priorities without missing a beat You are energetic, resourceful, and driven, and have the ownership to thrive in an unstructured environment