Overview
Working closely with the QA Manager and other QA Leads, you'll coordinate requests for additional resources and assistance as needed, including staffing and equipment, while helping to refine team processes. Ensure proper testing coverage and execution for Campaign team. Mentor and observe Development Support members, providing guidance and feedback. Partner with Producers to align testing priorities with milestone and launch goals. Own overall game health assessment and testing coverage. Drive validation of QoL updates and Campaign health. Develop and execute regression strategies across critical gameplay experiences. Investigate and validate live issues, player-reported bugs, and hotfixes. Coordinate testing across Staging and Retail environments. Lead patch readiness testing and release quality sign-off. Identify quality risks, coverage gaps, and release blockers, escalating when requ
Full job description
Full Job Description
Working closely with the QA Manager and other QA Leads, you'll coordinate requests for additional resources and assistance as needed, including staffing and equipment, while helping to refine team processes. Ensure proper testing coverage and execution for Campaign team. Mentor and observe Development Support members, providing guidance and feedback. Partner with Producers to align testing priorities with milestone and launch goals. Own overall game health assessment and testing coverage. Drive validation of QoL updates and Campaign health. Develop and execute regression strategies across critical gameplay experiences. Investigate and validate live issues, player-reported bugs, and hotfixes. Coordinate testing across Staging and Retail environments. Lead patch readiness testing and release quality sign-off. Identify quality risks, coverage gaps, and release blockers, escalating when required. Estimate test efforts and communicate requirements clearly to both the QA and Production team. Associate's Degree in a technology-related field OR 1+ year(s) technology industry or internship experience. OR equivalent experience. Experience coordinating QA, development, or cross-functional teams through complex requirements and shifting priorities. Experience planning and coordinating test efforts, including estimating testing scope, capacity, and schedules. Using data and reporting to inform recommendations, testing priorities, and decision-making. Ability to organize, maintain, and communicate information effectively through clear documentation and collaboration with QA, Production, and Development teams. Experience coordinating large-scale multiplayer, campaign, or live-service testing activities. Experience contributing across multiple stages of the game development lifecycle, from pre-production through launch and post-launch support. Ability to translate design, feature, and project requirements into test coverage plans, test cases, and actionable feedback. Experience mentoring, coaching, or sharing knowledge with team members across varying levels and disciplines.
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