Category Development Lead, Auto, BISS, Amazon Business - Third-Party (3P) Seller Services

Full Job Description

Amazon Australia's Third-Party (3P) Seller Services team is looking for a Category Development Manager to join us as we continue growing and setting new standards in e-commerce for Australian consumers and business buyers. This is a strategic, hands-on role requiring deep commercial acumen and strong analytical skills to drive business decisions and deliver results. The purpose of this role is two-fold. On the one hand, you will be working towards providing our customers with the broadest possible selection across Business, Industrial & Scientific Supplies (BISS), Automotive and Business Essentials categories. On the other hand, you will launch and continuously improve the features that enable customers to easily find the right products that meet their specific requirements. You'll need to be comfortable working with multiple metrics and analysing data while developing your category through strong relationships with 3P sellers.

Key job responsibilities

• build robust mechanisms for selection depth and breadth monitoring across your assigned categories
• own the end-to-end selection growth strategy, setting measurable targets and reporting on progress
• drive the execution of the BISS/Automotive/Business Essentials selection expansion plan, delivering through others across Out-of-Country (OOC) and Domestic sellers, and through both one-to-one and one-to-many channels
• influence the Customer Experience (CX) and Seller Experience (SX) tech product roadmap by working backwards from the Voice of the Customer and the Voice of the Seller, prioritising the launches with the highest impact on unlocking selection and conversion
• drive CX and SX product/feature launches, go-to-market and continuous improvements
• collaborate cross-functionally with Product, Marketing, Seller Account Management and Seller Support teams

About the team We dedicate our energy to empowering 3P Sellers to succeed on Amazon through a comprehensive suite of tools that make it seamless for Sellers to reach Customers, showcase their products, and grow their revenue. We serve both Sellers, who rely on our tools to expand their reach, and Customers, who benefit from greater product selection and competitive pricing. By joining our team, you'll play a key role in translating our product capabilities into real-world Seller adoption and delivering impact for Sellers and their Customers (including both consumers and business buyers).

Learn more about selling on Amazon: https://sell.amazon.com.au Learn more about Amazon Business: https://sell.amazon.com.au/programs/amazon-business Learn more about the benefits of Amazon Business for customers: https://business.amazon.com.au

Basic Qualifications

• Bachelor's degree or equivalent, or 4+ years of program/category/key account management experience in e-commerce, retail technology, SaaS or equivalent
• Experience with analytical tools and ability to dive deep into metrics and reporting
• Experience in stakeholder management

Preferred Qualifications

• Experience building scalable programs and repeatable processes, levering various tools and methods to create efficiency
• Experience in balancing conflicting priorities and dealing with ambiguity
• Knowledge of SQL

Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Bachelor's degree or equivalent, or 4+ years of program/category/key account management experience in e-commerce, retail technology, SaaS or equivalent Experience with analytical tools and ability to dive deep into metrics and reporting Experience in stakeholder management