Change & Adoption Lead

Are you in search of a company that resonates with your proactive spirit and entrepreneurial mindset? Your search ends here with Premier Truck Rental !   Company Overview   At Premier Truck Rental (PTR), we provide customized commercial fleet rentals nationwide, helping businesses get the right trucks and equipment to get the job done. Headquartered in Fort Wayne, Indiana, PTR is a family-owned company built on a foundation of integrity, innovation, and exceptional service. We serve a wide range of industries—including construction, utilities, and infrastructure—by delivering high-quality, ready-to-work trucks and trailers tailored to each customer’s needs. At PTR, we don’t just rent trucks—we partner with our customers to drive efficiency and success on every job site.   POSITION SUMMARY   The  Change & Adoption Lead  is responsible for driving successful adoption of enterprise initiatives by preparing, equipping, and supporting employees through organizational change. This role partners closely with IT, PMO, business leaders, and Learning & Development to ensure changes are understood, embraced, and sustained. The  Change & Adoption Lead  plays a critical role in maximizing return on investment (ROI) for transformation initiatives—including ERP, data, and process improvements—by increasing adoption, minimizing resistance, and accelerating time to value.     LOCATION   Onsite in Fort Wayne, IN   COMPENSATION This position offers a competitive compensation package, benchmarked to regional market standards. It consists of a base salary plus the opportunity for quarterly profit sharing after one year of employment.    RESPONSIBILITIES:   Change Strategy & Planning   Develop and execute comprehensive change management strategies aligned with enterprise initiatives   Conduct change impact assessments and stakeholder analysis   Define success metrics (adoption, usage, readiness, and business outcomes)   Align change plans with project timelines, PMO governance frameworks, and project delivery standards.     Stakeholder Engagement & Communication   Identify and actively manage key stakeholders across business functions   Develop and execute targeted communication plans to drive awareness and understanding   Partner with leadership to reinforce messaging and promote change sponsorship   Establish feedback loops to monitor sentiment and address resistance     Training & Enablement   Partner with Learning & Development to design role-based training strategies   Support development of training materials, job aids, and learning pathways   Coordinate and execute end-user training plans (including train-the-trainer models)   Ensure readiness for go-live and post-implementation support     Adoption & Readiness   Develop adoption frameworks to measure and track user engagement   Monitor and report on adoption metrics, readiness scores, and behavioral change   Identify risks to adoption and implement mitigation strategies   Lead business readiness activities including role mapping and process alignment     Business Integration & Change Network   Establish and enable a network of business change champions / super users   Partner with functional leaders to embed change within operational workflows   Support alignment of “as-is” and “to-be” business processes and roles     Governance & Continuous Improvement   Maintain documentation, playbooks, and repeatable change frameworks   Capture lessons learned and continuously improve change practices   Support benefits realization by linking adoption to business outcomes     REQUIREMENTS   MUST HAVE   Bachelor’s degree in business, Organizational Development, IT, or related field   5+ years of experience in change management, organizational development, or transformation programs   Experience supporting large-scale transformation initiatives (ERP, systems, or process change)   Strong stakeholder management and communication skills across all organizational levels   Experience developing and executing training and communication strategies   Experience working within a PMO or enterprise transformation environment   Familiarity with structured change management methodologies   Experience with learning platforms, communications tools, or adoption analytics   Strong analytical mindset with ability to measure and report on outcomes   Strong problem-solving skills and an aptitude for identifying solutions to complex business problems.   Excellent time-management and organizational skills, with the ability to manage multiple projects simultaneously.   A proactive mindset, with a focus on continuous improvement and value-driven project outcomes.   Ability to adapt quickly in a fast-paced, changing environment and respond to shifting priorities.   Employee Benefits At Premier Truck Rental (PTR), we invest in our people by offering competitive benefits, wellness programs, and growth opportunities designed to support you both professionally and personally. Wellness & Fitness Take advantage of our on-site CrossFit-style gym, featuring a full-time personal trainer dedicated to helping you reach your fitness goals. Whether you're interested in group classes, virtual personal training, personalized workout plans, or nutrition coaching, we’ve got you covered. Exclusive Employee Perks Enjoy a variety of additional benefits designed to make life a little easier and more enjoyable: PTR Swag & Uniform/Boot Allowance On-site Micro-Markets stocked with snacks and essentials Discounts on phone plans, supplier vehicles, mobile detailing, tools, and equipment Additional partner and vendor discounts Performance Incentives (Commissions, Bonuses & Profit Sharing) At PTR, we believe in rewarding success. Certain roles offer commission structures, bonuses, or profit-sharing opportunities based on performance. Incentive eligibility varies by position, so be sure to ask your recruiter about the compensation opportunities available for your role. Comprehensive Benefits — Starting Day One ✔ Premium healthcare coverage (medical, dental, vision, mental health & virtual healthcare) ✔ 401(k) matching and long-term financial planning support ✔ Paid time off so you can recharge ✔ Life, accidental death, and disability coverage ✔ Ongoing learning and development opportunities Training, Growth & Recognition We partner with the Predictive Index behavioral assessment tool, which helps identify natural behavioral drives such as dominance, extraversion, patience, and formality. This tool supports hiring decisions, team development, and employee engagement throughout the entire employee lifecycle. Culture & Connection — More Than Just a Job At PTR, we don’t just build relationships with our customers—we build them with each other. Our tech-forward, highly collaborative culture is rooted in our core values. Connect and engage through: ✔ PTR Field Days & Team Events ✔ The Extra Mile Recognition Program ✔ PTR Text Alerts & Open Communication Employment Classification Premier Truck Rental hires full-time, part-time, contractor, and intern positions, depending on business needs. Benefits eligibility varies by employment classification. Contractors, interns, and part-time employees are not eligible for the full-time employee benefits package. Equal Opportunity Employer Premier Truck Rental is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law