Childline Zimbabwe Is Hiring: Social Work Graduate Intern and Helpline Volunteers - ApplyNOW

Full Job Description

Childline Zimbabwe is recruiting a Social Work Graduate Intern based at Tongogara Refugee Camp and Helpline Volunteers in Harare and Bulawayo.

Organisation: Childline Zimbabwe Positions: Social Work Graduate Intern and Helpline Volunteers Job Locations: Chipinge (Tongogara Refugee Camp), Harare and Bulawayo Employment Types: Graduate Internship and Volunteer Closing Dates: 25 and 26 October 2026

About Childline Zimbabwe

Childline Zimbabwe is a registered Private Voluntary Organisation specialising in child protection.

The organisation champions, guards and protects children’s rights through safe, confidential and child-friendly reporting mechanisms centred on a free 24-hour counselling service.

1. Social Work Graduate Intern

Position: Social Work Graduate Intern Location: Chipinge – Tongogara Refugee Camp Employment Type: Graduate Internship Closing Date: 25 October 2026

Key responsibilities

• Provide direct counselling and therapeutic support to children who have been abused, and to their families.

• Deliver quality child protection services and keep minimum standards in place, under the Project Officer’s supervision.

• Keep accurate records of all correspondence and activities, including individual case records, in line with case management policies and procedures.

• Man the Drop-in Centre office and keep filing systems and administration running smoothly.

• Maintain drop-in supplies (stationery, consumables and materials) and request new stock through the Project Officer.

• Help the Project Officer compile monthly, quarterly and annual reports on Drop-in Centre activities.

• Keep accurate statistical data and contribute to the monthly collation of statistics.

• Raise community awareness on child protection and gender-based violence through presentations and workshops.

• Any other duties that help the organisation achieve its vision.

Qualifications And Requirements

• A Degree in Social Work or a related field.

• Significant experience in counselling and working with children and families.

• Knowledge of sexual reproductive health, child development, child rights and child abuse.

• Good teamwork skills and the ability to interact at all levels.

• Excellent verbal and written skills.

How to apply

Interested candidates should email a detailed CV with certified copies of academic and professional qualifications to:

• Email: recruitment@childline.org.zw
• Application Deadline: 25 October 2026.

2. Helpline Volunteers

Position: Helpline Volunteers Locations: Harare and Bulawayo Employment Type: Volunteer Programme: 116 National Child Helpline & Lifeline Closing Date: 26 October 2026

Your Role

Answer calls to the 116 National Child Helpline & Lifeline in a professional, respectful, patient and child-friendly way.

Qualifications And Requirements

• Minimum 5 ‘O’ Levels including English.

• A qualification and significant experience in counselling and working with children and families.

• Knowledge of child protection, child development, child rights and mental health.

• Speak at least 2 national languages of Zimbabwe.

• Calm and composed in stressful, emotional situations.

• Great listening skills and the ability to show empathy over the phone.

• Able to take at least 10 shifts in a month.

• Computer literacy.

How to apply

Interested candidates should email their CV and certified copies of academic and professional qualifications to:

• Email: recruitment@childline.org.zw
• Application Deadline: 26 October 2026.

Important Application Information

Applicants should ensure they meet the requirements for their preferred position and submit the requested documents before the relevant closing date.

Recruitment Email: recruitment@childline.org.zw

Application Deadlines:

• Social Work Graduate Intern: 25 October 2026
• Helpline Volunteers: 26 October 2026

• A Degree in Social Work or a related field.

• Significant experience in counselling and working with children and families.

• Knowledge of sexual reproductive health, child development, child rights and child abuse.

• Good teamwork skills and the ability to interact at all levels.

• Excellent verbal and written skills.

• Minimum 5 ‘O’ Levels including English.

• A qualification and significant experience in counselling and working with children and families.

• Knowledge of child protection, child development, child rights and mental health.

• Speak at least 2 national languages of Zimbabwe.

• Calm and composed in stressful, emotional situations.

• Great listening skills and the ability to show empathy over the phone.

• Able to take at least 10 shifts in a month.

• Computer literacy.