Overview
Engage customer IT and business leaders to understand AI priorities, data estates, governance needs, success measures, and business outcomes; design secure, scalable Cloud & AI Data solutions for unified, governed, AI-ready estates. Own technical delivery for dispatched engagements, partnering with CSAMs to ensure Azure consumption and customer success plans are accurate, aligned, and feasible. Use and contribute repeatable IP, templates, frameworks, and agents to accelerate deployment, improve consistency, grow Data share, and support Azure consumption outcomes. Provide delivery oversight and escalation support for Factory, Unified, and data acceleration engagements across Data & Analytics workloads. Lead workload health, resiliency, sovereignty, security, capacity management, and optimization for mission-critical data workloads and production-scale AI and agent use cases. Resolve techn
Full job description
Full Job Description
Engage customer IT and business leaders to understand AI priorities, data estates, governance needs, success measures, and business outcomes; design secure, scalable Cloud & AI Data solutions for unified, governed, AI-ready estates. Own technical delivery for dispatched engagements, partnering with CSAMs to ensure Azure consumption and customer success plans are accurate, aligned, and feasible. Use and contribute repeatable IP, templates, frameworks, and agents to accelerate deployment, improve consistency, grow Data share, and support Azure consumption outcomes. Provide delivery oversight and escalation support for Factory, Unified, and data acceleration engagements across Data & Analytics workloads. Lead workload health, resiliency, sovereignty, security, capacity management, and optimization for mission-critical data workloads and production-scale AI and agent use cases. Resolve technical blockers and adoption issues and share customer and field feedback with product and engineering teams to improve platform readiness and outcomes. Demonstrate a growth mindset by aligning skills to customer and team priorities, contributing to communities, sharing reusable learnings, and mentoring others. Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+years experience in cloud, AI, data platform, analytics, database, or infrastructure technologies, information technology (IT) consulting/support, systems administration, data engineering, database administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience This role requires proficiency in written, reading, and conversational Brazilian Portuguese and English. Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+years experience in cloud, data platform, analytics, database, AI, or infrastructure technologies, information technology (IT) consulting/support, systems administration, data engineering, database administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting o OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+years experience in cloud, data platform, analytics, database, AI, or infrastructure technologies, technology solutions, practice development, architecture, and/or consulting 4+ years experience working in a customer-facing role (e.g., internal and/or external). This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. *
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