Community Programs Coordinator

Redwood Credit Union is seeking a Community Programs Coordinator, who under the supervision of the Social Impact Manager, will provide administrative and operational support to the work of the Community Programs department. This position supports Community Investment programs including financial wellness education, the Redwood Credit Union Community Fund (RCUCF), and other social impact programs. This role also provides cross-functional support for Community Involvement activities as needed.

Key Responsibilities Community Investment Program Support: o Support the coordination and delivery of more than 200 financial wellness events annually, including, but not limited to: • Calendar and logistics coordination. • Educational materials and event supplies. • Data entry, program tracking, and reporting.

o Support the execution of Redwood Credit Union Community Fund (RCUCF) operations and programs, including, but not limited to: • RCUCF donor database entry and maintenance in partnership with Sr. Social Impact Specialist and Social Impact Manager. • Down Payment Assistance Program. • Other current and future RCUCF programs as introduced.

o Support the execution of RCU Community Investment programs and Community Department activities, including, but not limited to: • Annual Employee Giving Campaign. • International Credit Union Day. • Bi-annual Day of Impact. • Other Community Department activities as needed.

o Provide cross-functional support for Community Involvement events and sponsorship activities as needed. This includes: • Ordering and inventory management of program supplies. • On-and-off site event staffing and support. • Other duties as needed.

Data and Intranet Content Management: o Maintain and update Intranet (RCU Net) Community and Financial Wellness page content. o Support the collection, tracking, and reporting of Community Department key performance indicators. o Support and ensure data integrity across Community Programs, systems, and reporting tools.

Community Program Department Administrative Duties: o Provide administrative support to SVP/ Community & Government Relations, VP/ Community & Social Impact, Social Impact Manager, and other department leaders as needed. o Schedule meetings, prepare materials, process documents, and support departmental projects and activities. o Facilitate a variety of other duties, including mail pick-up and delivery, phone support, storeroom inventory, and maintenance, etc. o Provide excellent service to Members, team members, community partners, vendors, and other stakeholders.

Join us and discover why you'll love working at Redwood Credit Union!

ABOUT REDWOOD CREDIT UNION (RCU): At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.

As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.

Why work for Redwood Credit Union? • 21st largest credit union in the U.S. and the largest financial institution based in the North Bay • Recognized by Newsweek as one of "America's Best Credit Unions 2026" • Awarded a 5-Star Bauer Rating • Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2026" • Top Corporate Philanthropists (#24) - San Francisco Business Times • Voted Best Places to Work in the North Bay 21 years in a row • World-class Employee Engagement scores • Rated Superior in Service by more than 90% of Members, surveyed by SF Gate • Industry leading Net Promoter Scores across the U.S.

Excellent organizational skills and ability to prioritize and successfully manage multiple tasks and deadlines simultaneously with a strong attention to detail. Strong computer skills, including Microsoft Office applications (such as TEAMS, Word, Excel, and PowerPoint), donor database management (such as NetSuite or CRM systems), and design applications (such as Photoshop or other design tools). Knowledge and/or experience with social impact programs, community events, and/or grantmaking/philanthropy a plus. Excellent relationship building abilities, including ability to establish and maintain effective working relationships with a diverse group of people. Ability to manage a diverse range of assignments and competing priorities while maintaining excellent service to others and a positive and productive attitude and demeanor. Excellent written and oral communication skills. Excellent command of the English language including grammar and punctuation. Report generation and executive-grade communication a must. Demonstrated ability to exercise good judgment to foresee and resolve problems.

This is a non-exempt position. While the typical schedule will occur Monday – Friday during normal work hours, flexibility is required to attend/participate and/or execute events in the evenings and/or on weekends.