Concur Systems Administrator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Concur Systems Administrator based in United States. This remote role is responsible for the administration, configuration, and ongoing optimization of an enterprise travel and expense management platform. You’ll help ensure expense, reimbursement, travel, approval, and accounting processes operate efficiently and align with business policies. The role serves as a key bridge between Finance, Accounting, IT, Human Resources, employees, and external technology partners. You’ll troubleshoot system issues, monitor integrations, maintain data quality, and support a reliable employee experience. The position also offers opportunities to improve workflows, strengthen controls, reduce manual processes, and enhance reporting. Success requires strong technical judgment, attention to detail, and the ability to translate system processes into clear guidance for diverse users. You’ll join a mission-driven, technology-focused environment where operational excellence and continuous improvement are highly valued.

Administer the SAP Concur platform, including user profiles, access permissions, approval workflows, expense types, organizational settings, and related configurations. Configure and maintain expense policies, audit rules, reimbursement settings, accounting allocations, and other system controls. Support employee onboarding, role changes, and offboarding by maintaining appropriate access and permissions. Review platform updates, assess potential business impacts, coordinate testing, and implement relevant changes. Serve as the primary point of contact for employee and stakeholder questions related to Concur. Troubleshoot expense reports, approval workflows, reimbursements, travel bookings, and other platform-related issues. Coordinate with external platform support and internal technical teams to investigate and resolve complex issues. Develop user guides, training materials, and communications to improve adoption and system proficiency. Monitor integrations and data feeds between Concur and HR, identity management, corporate card, accounting, and ERP systems. Investigate failed imports, exports, and data discrepancies and coordinate corrective actions with internal teams and vendors. Maintain accurate employee, cost center, project, general ledger, and other mapping data. Support reconciliation of corporate card transactions and expense information with Accounting. Build and maintain reports covering spending, policy exceptions, outstanding transactions, approval activity, and other key metrics. Support audits by providing system records, reports, configuration information, and relevant documentation. Maintain controls supporting travel and expense policies, appropriate system access, and segregation of duties. Identify opportunities to simplify processes, reduce manual work, improve data accuracy, and enhance the overall employee experience. Gather business requirements and coordinate configuration changes, testing, documentation, and user communications. Requirements Bachelor’s degree in Business, Accounting, Information Systems, or a related field, or equivalent practical experience. 5+ years of hands-on SAP Concur administration experience, including configuration and user support. Strong working knowledge of expense reporting, corporate card programs, reimbursement processes, and approval workflows. Experience maintaining user access, expense policies, audit rules, reimbursement settings, and accounting data within Concur. Strong troubleshooting, analytical, organizational, and problem-solving skills. Proficiency with Microsoft Excel, data validation, reconciliation, and data quality management. Ability to clearly explain technical system processes to users with different levels of technical expertise. Experience collaborating with Finance, Accounting, IT, Human Resources, and external technology or support teams. Ability to handle confidential employee, financial, and business information with discretion. Strong attention to detail and ability to manage multiple priorities in a structured and reliable manner. Experience supporting Concur Travel, Concur Invoice, or both is preferred. Experience with Concur reporting and analytics tools is desirable. Familiarity with ERP integrations such as NetSuite, employee data feeds, single sign-on, and corporate card integrations is a plus. Experience supporting multiple legal entities, currencies, or international operations is advantageous. Experience with system implementations, migrations, or significant configuration changes is preferred. Relevant SAP Concur training or certifications are a plus. Must meet applicable U.S. government export-control requirements and qualify as a U.S. Person, including U.S. citizenship, lawful permanent residency, or another qualifying protected status. Benefits Base salary range of $110,000–$150,000 , depending on experience, skills, and location. Fully remote position within the United States. Flexible Time Off designed to support work-life balance and personal well-being. Comprehensive medical, dental, and vision coverage for employees and eligible family members. Significant employer contribution toward healthcare premiums, with many benefits fully covered for employees. 401(k) retirement plan with a 50% company match on contributions up to 8% . Flexible gym membership options with access to thousands of participating fitness locations nationwide. Wellness programs supporting physical and mental health. Additional voluntary benefits and employee support resources. Opportunity to work with talented professionals in an innovative, technology-focused, mission-driven environment. Opportunities to improve enterprise systems, business processes, reporting, and operational efficiency. Equal opportunity workplace committed to professional growth and an inclusive working environment.

laptop-ats-crawler v3