Overview
Serve as a first point of contact for Zain Kuwait customers, handling inbound calls, resolving service issues and matching customers with relevant products and offers.
Full job description
Handle high volumes of inbound calls, evaluate and resolve customer concerns, provide product and service information, troubleshoot service-equipment issues, promote suitable Zain offers and work toward individual and team performance metrics.
Requirements & qualifications
High school education, one-year diploma or higher; 0–3 years of related experience; strong communication, listening, problem-solving and Microsoft Office skills; bilingual ability is preferred; ability to work under pressure.
Tips for this job
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Verification notes
Verified on Zain Kuwait's employer-controlled careers page with an active application control and stated closing date of 11 October 2026. No salary, sponsorship or vacancy count was inferred.
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