Creative Project Coordinator

We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.

Rowan’s Creative Project Coordinator, reporting directly to Creative Director, will work closely with the Chief Brand Officer, Creative Director, and other key team members to manage and execute a variety of creative projects. The Creative Project Coordinator’s role’s main objective will be to ensure the smooth operation of our creative processes, from project initiation to completion, while maintaining the highest standards of quality and creativity.

Brand Management

Collaborate directly with the Chief Brand Officer, Creative Director, and other key partners to deliver high-quality creative assets.

Set clear targets for creative project scope and completion times, managing the creative hotsheet for all assets.

Oversee daily project communications, optimizing processes by introducing or reducing steps from project brief to completion.

Build and maintain foundational partnerships across different functions within the company.

Manage and brief projects originating from the Chief Brand Officer and Creative Director, ensuring alignment with brand vision.

Assist in managing budget allocations for the creative team, including freelance hours, photoshoot budgets, and Product Detail Page (PDP) invoices.

Project Management

Lead the production of photoshoots, initiating talent searches for photographers, make-up artists, stylists, models, and studios.

Ensure timely communication and coordination with all team members involved in creative projects.

Manage the yearly Photography Budget, overseeing digital assets and information across the company.

Support social media content creation and copywriting efforts.

Coordinate the distribution of supplies to creative team members as needed.

Marketing Collaboration

Work closely with the Retail Marketing team to brainstorm and execute content and marketing strategies.

Manage the creation and distribution of promotional collateral, ensuring targets and deadlines are met.

Facilitate the production of content for various marketing channels, including emails, social media, partnerships, and campaigns.

Support creative ideation and content creation leveraging deep understanding of the brand and audience to create more cohesive messaging across all channels.

Translate creative ideas into actionable plans and write comprehensive briefs to streamline campaign execution, enhancing agility and responsiveness to market trends.

Studio Expansion

Facilitate the daily management of New Store Opening (NSO) projects, from project initiation to the installation of vinyl signage.

Collaborate with vendors and the Rowan expansion team to manage all aspects of the creative process for expansion projects.

Act as the brand and creative representative at vinyl installations, managing all studio product signage and collateral.

Product Photography and Management

Assist in producing high-quality product photography, coordinating with the Head of Product and Creative Director for art direction.

Manage partnerships with photography studios, such as Soona, ensuring all product photography meets Rowan's standards.

Organize and manage PDP images and folders, facilitating the delivery and retouching of product images.

Bachelor’s degree in Business or a similar field or equivalent experience.

2+ year’s proven experience in creative project coordination, preferably in a marketing or advertising agency setting.

Strong leadership skills with the ability to hold teams accountable and remove roadblocks.

Excellent communication and interpersonal skills, capable of working with clients, stakeholders, and cross-functional teams.

Ability to manage multiple projects simultaneously, with a keen eye for detail and organization.

Creative and strategic thinking with the ability to contribute actively to project sessions and marketing brainstorming.

Familiarity with digital asset management, budget management, and creative production processes.

Medical/Dental/Vision Health Plans

Long-term Disability

Life Insurance

401k and Roth IRA Plans

Paid Parental Leave

Open PTO policy

Employee discounts on our amazing products!

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