Overview
Learn customer, partner, and internal stakeholder engagement models. Supports foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues. Manages customer relationships beyond the current Unified Support contract owners with a focus on understanding business objectives and roadmaps. Learns how to identify, navigate, and communicate with key customer technical stakeholders at different levels. Learns how to map internal roles to customer priorities to action the needs of customers. Learns how to develop key internal stakeholder relationships. Grows technical aptitude and industry awareness to translate customer interactions into customer business impact and value. Understands the organizational and customer success
Full job description
Full Job Description
Learn customer, partner, and internal stakeholder engagement models. Supports foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues. Manages customer relationships beyond the current Unified Support contract owners with a focus on understanding business objectives and roadmaps. Learns how to identify, navigate, and communicate with key customer technical stakeholders at different levels. Learns how to map internal roles to customer priorities to action the needs of customers. Learns how to develop key internal stakeholder relationships. Grows technical aptitude and industry awareness to translate customer interactions into customer business impact and value. Understands the organizational and customer success strategy. Supports the delivery of program planning and customer-facing program reviews, prioritization of engagements, and engagement with key technical stakeholders to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field OR equivalent experience. Passion for technology and customer obsessed. Good communication and logic-thinking.
Tips for this job
Practical Job and Scholarship guidance. These tips do not replace official rules or create new eligibility requirements.
- Tailor the CV and application to the responsibilities and required skills stated on the official employer page.
- Use concrete evidence of relevant work, projects and measurable results rather than generic claims.
- Confirm location, work authorization, remote restrictions and sponsorship terms before applying.
- Apply through the original employer or official recruitment destination shown on this page.
Verification notes
Verified from public schema.org JobPosting structured data on the official source page. The complete published description, responsibilities, requirements and benefits were normalized when present; unstated facts were not inferred.
Job and Scholarship is the discovery and verification layer. Confirm eligibility, dates, salary/funding and application instructions on the original source before submitting anything.
Microsoft Opportunities ↗Browse current Job and Scholarship listings from Microsoft Opportunities →
