Overview
Schedule: Fulltime
Full job description
Schedule: Fulltime Job Type: Onsite Salary Type: Salary Req: #1981 No immigration sponsorship or transfer available for this role. About the Role Join our Monterrey Center of Excellence and support our U.S. and Canada operations through accurate shipment data entry, appointment scheduling, tracking, and resolution of delivery exceptions. You’ll work in a dynamic environment, collaborating with a team of 10–20 people and partnering with multiple groups to deliver outstanding service to carriers and customers. This role operates Monday–Friday (various shifts) and requires working on Mexican holidays while observing U.S. holidays. What the candidate will do? Perform fast-paced, time-sensitive work in scheduling, data entry and shipment tracking. Manage tasks from inbound queues and internal systems. Communicate directly with carriers and shipping facilities via calls and messages. Use multiple systems and tools to investigate and resolve issues. Apply problem-solving skills to make decisions that support carriers, customers, and business operations. Escalate cases when needed and clearly explain resolutions to improve processes. Share ideas that enhance efficiency and the carrier/customer experience. Support additional operational tasks as assignee. Basic Qualifications Advanced English (spoken and written). 1 year of customer-facing experience or a bachelor’s degree. About Uber Freight Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com . EEOC Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Tips for this job
Practical Job and Scholarship guidance. These tips do not replace official rules or create new eligibility requirements.
- Tailor the CV and application to the responsibilities and required skills stated on the official employer page.
- Use concrete evidence of relevant work, projects and measurable results rather than generic claims.
- Confirm location, work authorization, remote restrictions and sponsorship terms before applying.
- Apply through the original employer or official recruitment destination shown on this page.
Verification notes
laptop-ats-crawler v1
Job and Scholarship is the discovery and verification layer. Confirm eligibility, dates, salary/funding and application instructions on the original source before submitting anything.
uberfreight (greenhouse) ↗Browse current Job and Scholarship listings from uberfreight (greenhouse) →
