Director, PACS

Job Duties: Develop and execute the enterprise imaging strategy and roadmap supporting a nationwide network of outpatient imaging centers. Provide overall leadership and governance for PACS, VNA, enterprise imaging, image exchange, and related imaging technologies. Direct the administration, performance, availability, security, and optimization of enterprise imaging systems. Lead large-scale implementations, upgrades, migrations, integrations, and technology transformation initiatives. Partner with clinical, operational, physician, and IT leaders to improve imaging workflows, system utilization, and user experience. Establish enterprise standards, policies, procedures, and best practices for imaging systems and operations. Oversee interoperability and integration efforts involving PACS, RIS, EHR, modalities, image exchange solutions, and third-party applications. Monitor system performance, storage, image distribution, and operational metrics to drive continuous improvement and scalability. Serve as the executive escalation point for critical imaging system issues and ensure timely resolution of operational disruptions. Lead vendor relationships and technology partnerships to support organizational objectives and service excellence. Drive innovation through the evaluation and implementation of emerging imaging technologies, automation, and AI-enabled solutions. Ensure compliance with HIPAA, regulatory requirements, cybersecurity standards, disaster recovery plans, and data governance practices. Support acquisitions, de novo center openings, and organizational growth initiatives through enterprise imaging planning and integration activities. Collaborate across departments to align imaging technology capabilities with business objectives and patient care goals. Provide leadership and direction to PACS and Imaging Informatics teams, fostering a culture of accountability, service excellence, collaboration, and continuous improvement. Education and Experience: Bachelor's degree in Healthcare Informatics, Information Systems, Radiologic Sciences, Healthcare Administration, Computer Science, or a related field required 10+ years of progressive experience supporting PACS. 5+ years of leadership experience managing technical teams, managers, or enterprise imaging functions. Experience supporting multi-site healthcare organizations required. Experience supporting large-scale outpatient imaging operations with scaled locations strongly preferred. Demonstrated success leading enterprise imaging transformations, technology roadmaps, acquisitions, integrations, and organizational growth initiatives. Significant experience managing enterprise vendors, strategic partnerships, and executive stakeholder relationships. Knowledge, Skills, and Abilities: Expert knowledge of PACS, VNA, enterprise imaging platforms, image exchange technologies, DICOM, HL7, and EHR integrations. Deep understanding of imaging informatics, radiology operations, and healthcare technology ecosystems. Strong strategic planning and technology roadmap development capabilities. Demonstrated ability to lead large-scale enterprise initiatives and complex organizational change. Strong financial acumen, including budget management, capital planning, and ROI analysis. Exceptional leadership and talent development capabilities. Excellent executive communication, presentation, negotiation, and stakeholder management skills. Proven ability to influence decision-making and build consensus across all levels of the organization. Strong analytical, problem-solving, and operational decision-making skills. Leadership Responsibilities: Lead, mentor, and develop team members to consistently achieve performance goals. Deliver timely, constructive feedback, recognizing achievements and addressing performance issues when needed. Assess staffing requirements and partner with HR to recruit, hire, and seamlessly onboard new employees. Cultivate a positive and collaborative, patient first-driven workplace culture that reflects the company’s mission and vision, with a focus on engagement and retention. Make strategic, well-justified decisions in alignment with organizational policies and objectives. Direct operational, budgetary, and financial activities within area of responsibility. Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without prior notice.