Distribution Specialist

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Distribution Specialist based in Canada. The Distribution Specialist will play a key role in optimizing hotel distribution channels, ensuring accurate rates, availability, inventory, and booking policies across a global hospitality network. This position combines technical expertise, analytical thinking, and cross-functional collaboration to deliver a seamless and consistent booking experience for guests worldwide. Working closely with hotel teams, central systems, and third-party distribution partners, you will help maintain channel accuracy and uphold brand standards across digital platforms. You will also support revenue initiatives, troubleshoot system issues, and contribute to the successful distribution setup of new hotel openings. The role offers an opportunity to work with sophisticated hospitality technology, including property management systems, global distribution systems, and online travel agencies. This is a fully remote position based in Ontario, Canada, within a fast-paced, international environment that values precision, collaboration, and service excellence.

Maintain and audit room rates, availability, and inventory across property management systems, brand websites, global distribution systems (GDS), online travel agencies (OTAs), and wholesale distribution platforms. Ensure rate codes, negotiated rates, packages, and promotional offers are correctly configured, linked, and available for booking across all relevant distribution channels. Create and maintain master company profiles and GDS rate access codes to support accurate corporate and negotiated rate distribution. Verify and update guarantee, deposit, and cancellation policies within relevant property management and central reservation systems. Manage website distribution content, including packages, taxes, guarantee rules, web messages, and group blocks, ensuring accuracy and consistency across booking platforms. Coordinate the distribution of rate codes to online booking engines and monitor channel performance to maintain rate integrity and availability. Serve as a key point of contact for distribution-related questions from hotel teams and internal stakeholders, providing timely guidance and support. Collaborate with GDS help desks, central systems teams, hotel personnel, and third-party partners to troubleshoot technical issues and maintain consistency across distribution channels. Support distribution configuration for new hotel openings, ensuring systems, rates, inventory, and policies are set up accurately and on schedule. Monitor project timelines and coordinate with cross-functional teams to meet critical launch milestones and ensure operational readiness. Identify discrepancies, investigate root causes, and implement solutions that improve distribution accuracy, system reliability, and the overall booking experience. Adapt to evolving technologies, distribution strategies, and operational priorities while maintaining high standards of accuracy and service. Requirements: Post-secondary diploma in a relevant field. Previous experience in hotel distribution, preferably involving OPERA, global distribution systems (GDS), and online travel agencies (OTAs), is an asset. Proficiency in Microsoft Office applications, with the ability to manage information accurately and efficiently. Familiarity with digital content management systems, hotel booking engines, property management systems, and online distribution platforms. Knowledge of hospitality distribution processes, rate management, inventory controls, booking policies, and channel connectivity is an advantage. Familiarity with established hotel systems, brand standards, and distribution procedures is preferred. Strong organizational skills and exceptional attention to detail, with the ability to maintain accurate information across multiple systems and channels. Excellent analytical and problem-solving abilities, including the capacity to investigate discrepancies, troubleshoot technical issues, and identify practical solutions. Strong communication and interpersonal skills, with the ability to collaborate effectively with hotel teams, technology partners, and other stakeholders. A proactive, solution-oriented mindset and the ability to work independently while contributing positively to a collaborative team environment. Ability to manage multiple priorities, meet tight deadlines, and remain flexible and dependable during high-pressure situations or urgent operational issues. Comfort working with complex systems and adapting to evolving technologies, processes, and distribution strategies. Eligibility to work remotely from Ontario, Canada, with a home-based work arrangement. Benefits: Competitive salary: Annual salary ranging from CAD $45,000 to $60,000. Additional rewards: Further rewards as part of the total compensation package. Fully remote work: Work from home, with Ontario, Canada, as your primary work location. International exposure: Collaborate with hotel teams and distribution partners across a global hospitality network. Career development: Gain experience with industry-leading distribution technologies, booking platforms, and hospitality systems. Cross-functional collaboration: Work alongside teams in hotel operations, technology, and digital distribution. Meaningful contribution: Help improve booking accuracy, operational efficiency, and the overall guest experience. Accessible recruitment: Workplace accommodations are available throughout the hiring process in accordance with applicable Ontario human rights and accessibility legislation.