Executive Assistant and Site Lead, Phoenix

Full Job Description

Executive Assistant and Site Lead, Phoenix

Phoenix, AZ

About the Role

Blackboard is evolving. We are the originator of the learning management system, and our next chapter will redefine it. We are seeking an anchor Executive Assistant to support our leadership team and new primary office in Phoenix.

For executive support: you will run the calendars, travel, and follow-up for the Executive Team leaders you support and have their full trust. As our Phoenix office opens in 2027, you will be the person who owns making it a great work environment.

What You Will Do

• Master the calendars. Ensure executives spend their time effectively. Protect the time that matters, decline what does not, and make the tradeoffs visible rather than silent.
• Carry our Executive voice. Speak authoritatively on behalf of our Executive team as you coordinate with our stakeholders, partners, and connections we make along the way.
• Handle the logistics completely. Travel, expenses, approvals, and the hundred small things that eat into our executives' weeks, without reminders and by overcoming any obstacles gracefully.
• Be the heart of our office. Work with Facilities, IT, Security, and the People team through fit-out, furniture, badge access, technology, and the move-in, and run the place once it is open. Own the moments that make an office a place rather than a building. Our office should have a feel, and you will shape it. Candidates, customers, partners, and board members will form an impression of Blackboard in their first moments through the door.
• Participate in our evolution. Use artificial intelligence to take the repetitive parts of this job off your plate. Scheduling, briefing documents, expense handling, follow-up tracking. We would rather you spend your time on the things only a person can do.

What Success Looks Like

• First ninety days. You know the executives you support well enough to anticipate them rather than react. Calendars and travel run without friction. You have a working relationship with Facilities, IT, and the People team, and you are in the site decisions rather than hearing about them afterward.
• Before the doors open. A move-in plan that holds. Vendors selected and contracted. Space, technology, and access sorted before anyone needs them. A clear plan for the first month in the building, including what we do on day one.
• Opening. People walk in and it works. Nothing about the first week feels improvised.
• First year in the building. Visitors leave with a sense of the culture of Blackboard. The executives you support no longer think about logistics at all. You are telling us where we need to focus next.

Required Skills and Experience

• You anticipate. You have spent enough time around executives to know what is coming before it arrives, and you have the judgment to act without checking first.
• You are trusted with things you cannot repeat. Discretion is not a policy you follow, it is how you operate.
• You are steady when the day falls apart. Flights get cancelled, meetings move, something breaks in the building. None of it rattles you.
• You make people feel looked after. Not through formality, through attention. You notice what people need and you handle it.
• You learn with modern artificial intelligence tools, not as a curiosity but as how to multiply your effectiveness.
• Fluency in written and spoken English.

Two First Principles

Two things govern this role because our success depends on them.

• Ownership. The person who sees the problem solves it. You will be given a great deal of latitude and expected to use it. You take responsibility for what the office and the executives need, before being asked.
• Relationships. Little happens through the authority of this role. It happens because people want to help you, and they want to help you because of how you have treated them. Treat every Bber as someone our future success is tied to, as it is for all of us.

Both are required to make Phoenix what it should be.

About Blackboard

Blackboard is a leading EdTech company and SaaS provider that delivers the digital environment for transformational teaching and learning. We serve thousands of institutions with the industry's most AI-advanced LMS, Blackboard Ally for accessibility, and institutional effectiveness solutions that put educators and learners at the center. We're an education company that builds technology. Learn more at blackboard.com.

The expected salary range for this position is $79,000 - $110,000. The range reflects base salary only and does not include additional compensation such as company bonus or benefits. Placement within the pay range will depend on a variety of factors, such as experience, skills, internal parity, and location.

Candidates must be legally authorized to work in the country where the role is based at the time of hire and must maintain that authorization for the duration of employment. The company does not provide visa sponsorship or immigration support for this position.

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.    

Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.