Facilities and Maintenance Associate

About the Role

We are looking for a Facilities & Maintenance Specialist to maintain our office facilities, equipment, and building systems in optimal working order. In this hands-on role, you will perform technical repairs across AC split systems, basic electrical / plumbing / civil work setups, and general office infrastructure while coordinating regular maintenance schedules. You will work directly with internal stakeholders to understand office issues, diagnose root causes, and deliver cost-effective, practical solutions quickly

Technical Maintenance & Repairs: perform hands-on troubleshooting and simple repairs for AC split units, piping/plumbing systems, electrical wiring, MCB panels, and general office hardware. Routine Preventive Cadence: Coordinate and execute scheduled preventive maintenance cadences for office facilities, HVAC, lighting, and power infrastructure to minimize operational downtime. Problem Solving & Diagnostics: Assess reported facility issues, identify root causes, and implement practical short- and long-term repair solutions. Manage all maintenance tickets and requests to ensure effective and cost-efficient resolution within agreed SLAs. User & Stakeholder Coordination: Engage directly with office teams to understand facility complaints, communicate resolution timelines, and minimize disruption to daily operations. Cost & Resource Efficiency: Evaluate repair requests to recommend and execute the most cost-effective solution without compromising safety or quality. Vendor & Supply Management: Coordinate with external contractors or building management for specialized repairs and assist in inventory tracking for maintenance of spare parts and tools. Safety & Compliance: Ensure all maintenance and repair activities strictly adhere to workplace health and safety (WHS) standards and electrical safety practices.

Technical Experience: 2–4 years of practical, hands-on experience in office facility maintenance, building services, or technician roles. Core Technical Skills: Proven working knowledge and practical troubleshooting skills in plumbing, AC Split systems, refrigerant piping, basic electrical circuitry, and MCB distribution boards. General Handyman Proficiency: Skilled in executing simple carpentry, plumbing, lighting, and general office hardware repairs independently. Diagnostic & Practical Thinking: Strong capability to analyze physical facility issues on-site and execute effective, budget-conscious solutions. Communication & User Service: Friendly, clear, and proactive communication skills to interact with internal employees and understand office facility requests. Organizational Skills: Ability to prioritize urgent repair tickets, manage routine maintenance schedules, and follow up consistently. Vendor Oversight: Since the role involves coordinating with contractors or building management, explicitly look for experience in supervising third-party service providers.