Financial Operations Analyst

About PayJoy

PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This role

This role exists to build and own the financial-operations data foundation that PayJoy's business decisions depend on. The Financial Operations Analyst designs the canonical FinOps data models, unit economics, cost structure, margins, and pricing — that today do not exist in a consolidated form, and takes over the recurring operational load (reporting, reconciliations, and periodic closes) that is currently done manually. By establishing a single source of truth for the company's financial metrics and making the underlying pipelines reliable, tested, and automated, this role gives finance and business leaders trustworthy numbers to set the business baseline, monitor key KPIs, and make decisions and lays the groundwork for forecasting, budgeting, and pricing analysis at scale.

Design, build, and maintain the canonical FinOps data models (unit economics, cost structure, margins, and pricing) that do not exist today, so the business has consistent, reliable financial metrics to decide from.

Establish and document the single source of truth for the business's financial metrics, aligning definitions across teams so everyone reports from the same numbers.

Build and maintain data pipelines that integrate the relevant sources (ledger, payments/collections, billing, credit-origination platforms, cloud), so the financial models are fed complete and up-to-date data.

Implement data-quality tests and validations at the transaction level before models feed decisions, keeping the numbers behind business decisions trustworthy.

Automate the reporting, reconciliations, and FinOps processes that are manual today and own the operational cadence (periodic closes and recurring deliverables), reducing manual work and freeing the team for higher-value analysis.

Build, maintain, and evolve the metrics dashboards for stakeholders and handle ad-hoc data and financial-analysis requests from the areas that depend on FinOps.

Establish the business baseline and its ETA, define and monitor the key financial KPIs, and provide data support to forecasting, budgeting, and projection exercises.

Education: Bachelor's degree in engineering, computer science, information systems, data, finance/accounting, or a related field, or equivalent practical experience.

Language and level of proficiency: advanced English.

Software and technical skills: advanced SQL and Python; analytical databases / data warehouses (Snowflake, Databricks, or BigQuery); ELT/ETL pipelines, incremental models, and historical loads.

Specialized knowledge: accounting/finance fundamentals (double-entry, clearing, reconciliation, accruals) and BI dashboard design and maintenance.

Experience:

Local benefits depending on the country of hire

Company-funded health insurance for employee and immediate family

Company-funded employee life and disability insurance

Paid vacation days, unlimited sick leave

$2,000 USD annual Co-working Travel perk

$2,000 USD annual Professional Development perk

Phone finance, headphone benefit, home office equipment allowance and wellness perks

Catered lunches

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