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EmploymentFull-time
Overview
ABOUT THE ROLE
Full job description
ABOUT THE ROLE Join an early-stage AI customer service software team as its first full-time designer. You will own the product design process, work directly with customers, and help shape approachable experiences for AI-powered business workflows. WHAT YOU'LL DO
- Work with customers to understand their needs and design solutions that address real problems.
- Own design end to end for new features, from discovery and concepts through delivery.
- Identify opportunities for AI-powered product experiences and build prototypes with customer input.
- Create intuitive interfaces for workflows where traditional software patterns may not be the best fit.
- Partner closely with engineers to ship useful, high-quality features quickly. WHAT WE'RE LOOKING FOR
- At least 3 years of experience in product design teams, with a portfolio demonstrating your work.
- Experience collaborating with software engineers and a practical understanding of technical concepts and implementation trade-offs.
- Experience conducting customer interviews or using customer feedback to guide product development.
- A track record of designing products with direct business impact, ideally in B2B SaaS or an early-stage software company.
- Some exposure to AI or large language models and a strong interest in building AI-native software.
- Proficiency with prototyping and design tools such as Figma, Lovable, V0, or Figma Make. COMPENSATION & BENEFITS Annual base salary is $85,000 to $160,000 USD. Visa sponsorship is available. LOCATION This is an on-site role based in Berlin, Germany.
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