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Frequently asked questions

When exactly do posts close?

Posts close at 11:59 pm midnight on the closing date, applications will not be accepted after that time.

I have made some mistakes on my application form - how can I correct them?

Unfortunately, once you have submitted your application form online you cannot change your details. If you need to change your details please use the contacts as they appear on the site.

How long will I have to wait to find out if my application is successful?

If you have not heard from the University of Nottingham within six weeks of the closing date you should assume your application has been unsuccessful.

I am applying for more than one job, do I need to fill out a separate application form?

For every application you must ensure that you complete a separate application form and provide us with separate supporting documents. You cannot use one application form to apply for more than one job, however, the information you complete on your initial online application will be retained for you to resubmit or alter to suit subsequent posts you apply for.

Can you tell me if you have received my application?

Once we receive your application on line we will send you an email to confirm receipt. Normally, you should hear from us within six weeks regarding the outcome of your application, otherwise you should assume you have been unsuccessful.

Can you send me a paper application pack?

We would like to encourage you to apply on line as the system is user friendly and simple to complete. However, if you would like a paper application pack please contact us. Please note the information sent to you will be exactly the same as the information on our web site and you should allow at least four working days for the information to arrive with you.

Who should I provide as my referees?

Your referees must be able to comment on your past employment and recent work performance in relation to the post’s selection criteria. It is advised that your most recent, direct supervisor/line manager, or if you have just completed full-time education the Head/Principal and/or Tutor’s details, is nominated as one of your referees. Do not include family members or friends. Please note referees' details are compulsory fields on our application form.

For all APM vacancies, referees will not be contacted until after an offer of employment is made. For vacancies in other categories, referees may be contacted prior to interview

What is the Equal Opportunities form used for?

The University of Nottingham is an equal opportunity employer. It is our intention to ensure that job applicants and staff are treated solely on the basis of their merits, abilities and potential, regardless of gender, race, colour, nationality, ethnic or national origin, age, socio-economic background, disability, religious or political beliefs, trade union membership, family circumstances, sexual orientation or other irrelevant distinction.

The information gathered on the form is used to assist us in monitoring the effectiveness of our policy and will not be taken into consideration for short-listing and interviewing purposes. In accordance with the Data Protection Act 1998, the University will seek your explicit permission should it intend to process any sensitive personal data for any reason other than Equal Opportunity purposes or exercising a legal right or obligation required by law. Sensitive data includes your racial or ethnic origin, sexual life, political beliefs, trade union membership, religious beliefs, physical or mental health and criminal offences.

I have forgotten my password, what can I do?

If you have forgotten your password you may reset by following the "password send" procedure. Simply follow these easy steps:

• Click the "send password" link

• Enter your email address and click continue, you will then be emailed a link to continue to reset your password

Once you have completed the process and successfully reset your password you may login using your email address and your new password.

To protect your account, follow these guidelines:

• If using a public computer (such as in a library or Internet café) always log out when you’ve finished using the site

• Keep your passwords to yourself and try not to write it down ─ anyone who knows your password can access your account

• Do not use dictionary words, your name, your partner’s name, your email address or other personal information that can be easily obtained

• Change your password frequently

• Avoid using the same password for accounts on different websites

Why is my email address rejected by the registration process?

If your email address is being rejected when you try to register on this web site, this is usually because our system has identified that the email address in question already exists. Please contact the HR Recruitment Team for assistance.

It could be that you have previously successfully registered on our system, but have either forgotten, or did not realise your registration was successful at the time.

If you think this is the case, you will simply need to reset your password to gain access to your account again. See the FAQ on what to do if you have forgotten your password.

My login email address/password doesn't work?

In order to access your online account you need to supply your email address and password so that the system can authenticate and confirm you are who you say you are and that you have access to the details you will be trying to retrieve. Therefore, your email address and password must exactly match the information we have held in our system.

The most common reasons for not being able to login are because you have either entered your email address, password or both incorrectly. Check to make sure that the information you supplied is correct and remember that the passwords are case sensitive.

If you know that your email address is correct and you simply can't remember your password, you may follow the procedure for reseting your password.

I've got a new email address. How can I change my login?

Please log in into your account, and click on the option "Update details" (top right). Change the relevant section to your new email address, and then at the bottom of the page you need to click "Yes" to the question, "Would you like to update the details of all your previously submitted applications with these updated details?" to ensure that any email notifications are sent to the new email address.

How do we protect your information?

We use a server certificate (also known as a digital certificate) to assure you of our identity and secure sockets layer (SSL) to encrypt data transmissions.

When I login I am being redirected back to the main site homepage.

If you are experiencing this problem, please check to make sure that cookies are enabled on your browser. If you are sure that cookies are enabled then check to make sure the system date is set correctly on your computer. It has been noticed that an incorrectly set system date can cause problems with cookies and can also be the cause of this behaviour.

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