Install Operations Associate

Full Job Description

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

Who We Are:

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.

Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.

About the Role:

As Install Operations Associate for the Professional Services team, you will be responsible for managing the end to end invoicing process and ensuring timely and accurate payments to vendors and accurate reporting back to the business. The ideal candidate will have excellent organizational and communication skills, attention to detail, and a high level of proficiency in report generation. Your organization will support Motive Onboarding Project Managers, and 3rd party Installation Companies and Partners of Motive.

What You’ll Do:

• Manage the entire invoicing process from creating of the statement of work, and purchase order to receipt of invoice, verification and approval of invoice, and payment to the installation partner.

• Verify accuracy of invoices and ensure invoices are coded correctly for reporting

• Maintain and update vendor price catalog database as needed

• Respond to inquiries from vendors regarding invoice and payment status

• Develop and maintain strong relationships with vendors and internal stakeholders

• Conduct regular vendor statement reconciliations

• Support accounting team as needed with month-end and year-end close processes

• Act as a liaison between vendors and internal stakeholdersInstallation verification of hardware to validate and communicate invoice approvals to push for payment

• Create Statement of work for installation partners and route for signature

• Create and maintain oversight of all purchase orders and related invoices; executing change orders as needed to ensure on time and accurate payment

• Respond and Coordinate with Motive Accounts Payable Team on questions around invoices and change requests

• Create reports for various purposes such as financial, operational, and performance-based reviews for the professional installers, the proinstall program and overall impact on the business.

• Support and assist in installation partners with any invoice disputes, questions, outstanding payments, etc.

• Drive Impactful Process Improvements and Business Transformation efforts within the invoicing team to support the future of Professional Services and the growing business

What We’re Looking For:

• Bachelor's degree in accounting, finance, or related field

• Experience on Hex or Tableau

• Experience in Redash queries

• Minimum of 3 years of experience in invoice management or accounts payable

• Strong analytical skills and attention to detail

• Excellent communication and interpersonal skills

• Ability to work well under pressure and meet deadlines

• Highly Proficient in Microsoft Office and G Suite, especially Excel and Google Sheets

• Ability to work independently and as a team player

• Experience with SFDC preferred

• Experience with Coupa preferred

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

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The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.

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