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Job description Provide end-user support for hardware/software issues. Maintain documentation and coordinate trainings. Maintain and resolve problems with hardware, software, and network connectivity. In charge of helpdesk work and help office users resolve IT related productivity issues. Manage IT hardware assets and maintain the inventory information and work with related team on IT assets audit. Other tasks assigned from IT Manager/Office Manager. Requirements College or university graduated, major in computer science or IT or equivalent. Be familiar with PC management and Windows system configurations. Have a good sense of security operation and change management process. Have a great teamwork spirit. Focus and passion with IT technology. Communication in English is essential. Data center/server room maintenance experience is a plus. Familiar with AD/Window Server services is a plus. Familiar with Cloud Infra is a plus. Work Location Floor 4, The Artemis, Le Trong Tan street, Thanh Xuan district, Ha Noi Benefits 5-day workweek Performance review 2 times/year Young & vibrant working environment with great career development opportunities Social insurance, medical insurance, unemployment insurance, are based on actual salary Yearly performance bonus (up to 2 months’ salary) Regular team building events & internal activities (weekly happy hour, quarterly team building events, Lunar New Year parties, etc.) Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice .
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