Logistics Specialist

Be yourself at Protolabs Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams.

Why Protolabs? We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.

Join our team as a Logistics Specialist!

Shift: Monday - Friday, 10 am - 6 pm

As a Logistics Specialist, you'll play a vital role in ensuring on-time delivery by balancing production schedules, supply chain demands, inventory needs, and customer expectations. Working closely with multiple departments, you'll identify opportunities for improvement, implement solutions to enhance efficiency and accuracy, and help drive continuous improvement across logistics operations. This highly visible position is ideal for someone who enjoys collaboration, data-driven decision-making, and making a direct impact on business success and customer experience.

Review and manage Logistics queues, automated alerts, and order priorities daily. Partner with Production, Customer Service, and Shipping to schedule orders and maintain on-time delivery (OTD). Develop and improve logistics processes, tools, and workflows to support operational efficiency. Analyze demand, identify risks, and proactively mitigate potential late orders. Serve as the primary logistics contact for Customer Service inquiries and order-related issues. Collaborate cross-functionally to resolve logistics, order entry, batch, quality, and supply-related concerns. Lead continuous improvement projects focused on logistics, inventory, and overall operational performance. Monitor inventory accuracy, manage consumable supplies, and support inventory optimization initiatives. Act as the site AX subject matter expert (SME) and support related system processes. Partner with Supply Chain, Sales, APEX, and SOLO teams to improve responsiveness and maintain OTD. Track, analyze, and communicate key metrics, revenue opportunities, and logistics performance data. Support training, documentation, invoice review, policy compliance, and other assigned responsibilities.

Bachelor’s degree in business or equivalent experience Minimum of 2 years manufacturing planning/scheduling experience Strong information technology skills and knowledge Ability to train others on information technology tools and systems Ability to analyze data and make informed decisions or recommendations Ability to use data to identify opportunities and drive improvements Ability to lead cross-functional problem-solving and improvement efforts Advanced understanding of production processes and equipment Ability to work across shifts and functions to coordinate activity and solve problems Ability to identify opportunities with ambiguity and rapid change, and act on those opportunities Ability to handle multiple tasks simultaneously, and to delegate when necessary Able to work in a fast-paced, team-oriented work environment

APICS certification Experience in a manufacturing environment Experience with international shipments Familiarity with ERP systems, Customer Portals, etc. Experience using UPS and FedEx shipping software Proficiency with Microsoft Office products Exceptional MS Excel skillset (macro automation, SQL, VBA, Python, etc.) Familiarity with Freight Forwarding and 3rd party billing processes Experience using SalesForce Experience evaluating and approving invoices, freight bills, etc.

We offer a competitive salary and total rewards package We offer amazing benefits including but not limited to: Health Insurance: Traditional OR High Deductible plan Flexible Spending Accounts Health Savings Account (including employer contributions) Dental and Vision Basic and Supplemental Life Insurance Short-Term and Long-Term Disability Paid caregiver leave You will receive at least 3 weeks of PTO + Wellness + Holiday Pay + Volunteer Hours 401k with company match and immediate vest Employee Stock Purchase Program at a discounted rate Matching grants through Protolabs foundation And More!