Medical Assistant, Remote

Salvo Health is looking for experienced Medical Assistants to join the team! We are searching for MA's that are experienced in working remotely and making outbound calls to patients.

We are seeking a highly organized and detail-oriented Virtual Medical Assistant to provide administrative support to our care team. This position is ideal for a self-motivated individual with strong communication skills and the ability to efficiently manage tasks in a remote work environment.

The Virtual Medical Assistant will be responsible for making out-bound calls to patients to conduct intake meetings, will manage documentation in electronic health records (EHRs) including orders and monthly notes, triaging patient messages, and scheduling patient appointments, all while maintaining a high level of confidentiality and professionalism.

Our ideal candidate is someone who enjoys the challenges of an early-stage start up, is eager to learn, process oriented, and has a patient-first mindset.

Conduct outbound calls to patients to complete patient intake calls Manage patient scheduling, appointments, and follow-ups Handle medical records, data entry, and documentation in EHR systems Monitor, triage, and respond to incoming member messages Ensure all patient records are accurately entered into the EHR system and update them as needed Ensure compliance with HIPAA regulations and maintain patient confidentiality Provide general administrative support to care team and patients Manage patient tasks to ensure timely documentation and communication for all patients

Proven experience as a medical assistant, virtual medical assistant, or administrative support role in a healthcare setting Experience working with GI conditions preferred Experience working in a remote setting Experience making out-bound calls to patients Strong familiarity with electronic health records (EHR) systems (e.g., Epic, eCW, gGastro) Experience in message triaging, charting, or medical documentation Excellent communication and interpersonal skills, both written and verbal Strong organizational and time management abilities Ability to work independently and handle multiple tasks efficiently Familiarity with telemedicine platforms is a plus.

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