Microsoft Dynamics 365: CE Senior Technical Architect

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Microsoft Dynamics 365: CE Senior Technical Architect based in Canada. As a CE Senior Technical Architect, you will lead the design and delivery of complex Microsoft Dynamics 365 Customer Engagement and Power Platform solutions for enterprise clients. You will translate business requirements into scalable, secure, and integrated technical architectures across sales, customer service, field service, marketing, and related business functions. The role combines deep technical expertise with client-facing consulting, technical leadership, and solution advisory responsibilities. You will work across Dataverse, Azure Integration Services, ALM, data migration, and enterprise integrations with ERP platforms. You will also help shape emerging AI and Copilot solutions and identify practical opportunities to apply them to business processes. This is a fully remote opportunity for a senior technology professional who enjoys solving complex problems and influencing architecture decisions.

Design, configure, and deploy Microsoft Dynamics 365 CE solutions across Sales, Customer Service, Field Service, Marketing/Customer Insights, and Dataverse, ensuring solutions are scalable, secure, maintainable, and aligned with business objectives. Translate business and functional requirements into comprehensive technical architectures and solution designs, leading discovery sessions, workshops, fit-gap analyses, and technical solution engagements. Design and oversee custom Dynamics 365 CE and Power Platform development, including C# plugins, custom workflow activities, JavaScript or TypeScript customizations, Custom APIs, Power Automate flows, model-driven applications, canvas applications, Power Pages, and Dataverse extensions. Establish development standards, coding practices, governance frameworks, and quality controls while conducting architecture reviews, code reviews, and performance optimization activities. Architect and support enterprise integrations between Dynamics 365 CE, ERP platforms, and external applications, selecting appropriate integration patterns based on data ownership, transaction volumes, latency, scalability, and long-term maintenance requirements. Lead Dual-write implementations between Customer Engagement and Finance & Supply Chain Management, including data mapping, synchronization setup, monitoring, troubleshooting, performance optimization, and conflict resolution. Design Business Central integrations using standard Dataverse connectors, Power Automate, and custom API-based approaches, as well as integrations involving KingswaySoft, Celigo, Azure Logic Apps, Azure Functions, Azure Service Bus, REST APIs, and middleware platforms. Design data migration strategies and lead deployment and release management activities using Azure DevOps, Power Platform Pipelines, managed solutions, and solution-layering best practices. Establish and maintain Dev, Test, UAT, and Production deployment frameworks aligned with modern Application Lifecycle Management practices. Design and deploy Copilot Studio agents and AI-powered experiences for sales, customer service, and field service teams, while evaluating emerging Microsoft AI capabilities and identifying practical enterprise use cases. Serve as the primary escalation point for complex technical issues and architecture decisions, promoting solution quality, scalability, security, performance, and maintainability throughout project lifecycles. Collaborate with ERP architects and consultants on cross-platform solutions spanning Dynamics 365 CE, Business Central, and Finance & Supply Chain Management. Support presales and business development activities through solution demonstrations, discovery workshops, technical assessments, Statement of Work development, effort estimation, scope definition, and technical proposal guidance. Act as a trusted technical advisor to clients, prospects, project teams, and internal stakeholders, providing clear recommendations and influencing solution decisions. Requirements: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent professional experience. At least 5 years of experience implementing Microsoft Dynamics CRM or Dynamics 365 CE solutions, with strong hands-on expertise across Dynamics 365 CE, Power Platform, and Dataverse. Strong development experience with C#, .NET, JavaScript or TypeScript, Power Automate, and REST APIs. Solid knowledge of Azure Integration Services and proven experience designing, implementing, and supporting enterprise-scale integrations. Experience with Azure DevOps and modern Application Lifecycle Management practices, including deployment pipelines, managed solutions, and solution-layering strategies. Experience connecting Dynamics 365 CE with Finance & Supply Chain Management and/or Business Central environments. Strong communication, presentation, stakeholder management, and client-facing consulting skills, with the ability to explain complex technical concepts clearly. Demonstrated ability to lead technical teams, facilitate architecture discussions, make informed technical decisions, and influence stakeholders across different levels. Experience with Dual-write architecture and troubleshooting is highly desirable. Experience with KingswaySoft, Celigo, or comparable integration platforms is an advantage. Experience designing Copilot Studio solutions and AI-powered business applications is preferred. Microsoft certifications such as Power Platform Solution Architect Expert, Power Platform Developer Associate, Dynamics 365 Customer Experience Analyst Associate, or relevant Azure certifications are considered valuable. Strong analytical and problem-solving abilities, combined with a pragmatic approach to architecture, implementation, performance, security, and long-term maintainability. Benefits: Competitive annual compensation ranging from $140,000 to $170,000 USD, depending on skills and experience. Comprehensive medical, dental, and vision healthcare coverage. Access to a 401(k) retirement plan to support long-term financial planning. Generous paid time off covering vacation, holidays, and sick days. Fully remote work, providing flexibility to work from the location of your choice. Opportunity to work on complex Microsoft Dynamics 365 CE and Power Platform transformation initiatives across enterprise environments. Exposure to advanced technologies including Dataverse, Azure Integration Services, Copilot Studio, AI-powered solutions, and modern ALM practices. Opportunity to operate in a senior technical leadership capacity, influencing architecture decisions and advising clients throughout the solution lifecycle.